- •Face to Face Communication (from International Business English, unit 1)
- •1. 2. Asking questions
- •Do you enjoy your work?
- •Have you met?
- •Around the world
- •II.Basic telephone Training
- •2.1. Spelling Clearly (Unit 10)
- •2.2. Starting the Call (Unit 1)
- •Home task:
- •I. Face to Face Communication (from International Business English, unit 1(1.6, 1.7))
- •1.1. Developing relationships
- •1.2. Developing relationships
- •II.Basic telephone Training
- •2.1. Taking an Address (Unit 11)
- •2.2. The Boss is Out (Unit 2).
- •Conversation Practice
- •Home task:
- •Letters, telexes and memos (from International Business English, unit 2 (2.1., 2.3))
- •Speaking and writing
- •Abbreviations
- •Letter writing
- •Telephoning
- •Conversation practice
- •Vocabulary List 1
- •Home task:
- •Letters, telexes and memos (from International Business English, unit 2 (2.2., 2.6))
- •The right address
- •It’s in the mail
- •Letter writing
- •Telephoning
- •Conversation practice
- •Unit 2. Arrivals.
- •Home task:
- •Letters, telexes and memos (from International Business English, unit 2 (2.2.B, 2.5. A))
- •Joining sentences
- •The right address
- •Letter writing
- •Telephoning
- •Wrong Number
- •Conversation practice
- •Vocabulary List 2
- •Vocabulary Note:
- •Home task:
- •Letters, telexes and memos (from International Business English, unit 2 (2.2. C, 2.5 b))
- •Joining sentences
- •The right address
- •Letter writing
- •Telephoning
- •Connections
- •Conversation practice
- •Unit 3. Introductions.
- •Home task:
- •Rex cinema
- •Phone Systems
- •III.Conversation practice
- •Vocabulary List 3
- •Home task:
- •Prepositions (Basic Telephone Training, Unit 12)
- •III. Conversation practice
- •Unit 4. Talking about Work.
- •Home task:
- •Vocabulary List 4
- •Abbreviations:
- •Home task:
- •Phone Play
- •III. Conversation practice
- •Unit 5. Asking for Information.
- •Home task:
- •I’d like to Know Your Prices (Telephoning in English, Unit 3)
- •III. Conversation practice
- •Vocabulary List 5
- •Home task:
- •Inquiries for prices and discounts
- •III. Conversation practice
- •Unit 6. Eating Out.
- •Home task:
- •Lesson Plan:
- •I. Letter writing
- •II. Telephoning
- •Inquiries for prices and discounts
- •III. Conversation practice
- •Vocabulary List 6
- •Home task:
- •II. Telephoning
- •Note-taking
- •Listening. Speaking.
- •Dialogue 1.
- •Dialogue 2.
- •III. Conversation practice
- •Unit 7. Appointments.
- •Home task:
- •III. Conversation practice
- •Vocabulary List 7
- •Home task:
- •III. Conversation practice
- •Unit 8. Time Out.
- •Vocabulary List 8
- •Home task:
- •2.6. C. Phone Play
- •III. Conversation practice
- •Home task:
- •C. Phone Play
- •What to say – what to expect Travel arrangements
- •Choose the best answer.
- •III. Conversation practice
- •Unit 9. Meetings.
- •Home task:
- •III. Conversation practice
- •Vocabulary List 9
- •Home task:
Home task:
Letter Writing: in Business Letter
Study the material on pp. 38 – 40 (requests and inquiries)
Study the vocabulary on pp. 40 - 42
Do ex. 4 (C) on p. 34 - 37
Telephoning:
Learn the prepositions.
Do ex. 2.3., 2.9., 2.10.
Get ready for a test on Telephoning.
Conversation practice:
Learn the vocabulary of Unit 4.
Be ready to act out the conversation between Daniel Conway and Isabelle Pelletier.
Lesson 9
Lesson Plan:
Letter writing
The right address
Listen to the recording and address each envelope correctly. (Later, you can check your answers in File 4)
Business Letter
Go over your home exercise – ex. 4 (C) on pp. 36 – 37
Answer the questions on p. 40.
Telephoning
Write Test 2.
III. Conversation practice
Scan the vocabulary below. Make sure you know the meaning of the words and word-combinations.
Vocabulary List 4
Where are you based?
What were you before you …?
I have a degree in (tourism).
To be based in …
What are your main markets?
To be responsible for ……… marketing
Marketing strategy (for Europe)
To be married to one’s job
To work for smb.
How many staff do you have?
To work on (some problem, some project)
To prepare marketing strategy
To join the company
To be with (the company)
To create new business opportunities for the company
To be very efficient
Area manager(s)
Global marketing
Local market needs
Head office
Domestic market
Export office
Product launch(es)
He is in charge of (publicity).
She is responsible for (accounts)
He reports to the Sales Director.
They work in the Accounts Department.
Her boss is the Sports Manager.
She has three assistants.
I’m one of her secretaries.
He’s my immediate superior.
Abbreviations:
Mngr. –Manager
Dr. – Doctor
Rep. – Representative
H.o.D. – Head of Department
Asst. – Assistant
C.E.O. – Chief Executive Officer
V.P. – Vice President
Listen to Unit 23 of Basic Survival. Do the exercises.
Listen to Unit 28 of Basic Survival. Act out the dialogues. Do exercises 1 – 4.
Act out the following situation:
Ask your colleague about his/her job and answer his/her questions about your job.
Home task:
Letter Writing: in Business Letter
Review the material on pp. 38 - 40
Learn the vocabulary on pp. 40 – 42
Do ex. 1 p. 43 - 47
Conversation practice:
Learn Vocabulary list 4
Be ready to act out the following situations:
- Ask your colleague about his/her job and answer questions about your job.
Be ready to act out the conversation between Daniel Conway and Isabelle Pelletier.
Lesson 10
Lesson Plan:
Letter writing
The right address
Listen to the recording and address each envelope correctly. (Later, you can check your answers in File 4)
Business Letter
Vocabulary drill (see pp. 40 - 42 of “Business letter”)
Go over your home exercise – ex. 1on pp. 43 – 47
Telephoning
A. Listening practice (Basic telephone Training, Unit 14a)
2.1. Write the numbers you hear on the tape:
1. ……………………… 4. …………………………
2. ……………………… 5. …………………………
3. ………………………
Write the letters you hear:
1. ……………………… 4. …………………………
2. ……………………… 5. …………………………
3. ………………………
Write the flight numbers from the tape:
1. ……………………… 4. …………………………
2. ……………………… 5. …………………………
3. ………………………
Write the letters you hear:
1. ……………………… 4. …………………………
2. ……………………… 5. …………………………
3. ………………………
B. Getting the Message (Basic Telephone Training, Unit 14b)
Listen to the message on the tape. Make a note of the important information.
TIP: Make sure you write down the important details. You don’t need to write down every word.
To ………………………………. …… Date …………………………. From …………………………………. Time …………………………
Message ………………………………………………………………………………. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. ……………………………………………………………………………….. ………………………………………………………………………………..
Message taken by ……………………………………………………………
|