- •Face to Face Communication (from International Business English, unit 1)
- •1. 2. Asking questions
- •Do you enjoy your work?
- •Have you met?
- •Around the world
- •II.Basic telephone Training
- •2.1. Spelling Clearly (Unit 10)
- •2.2. Starting the Call (Unit 1)
- •Home task:
- •I. Face to Face Communication (from International Business English, unit 1(1.6, 1.7))
- •1.1. Developing relationships
- •1.2. Developing relationships
- •II.Basic telephone Training
- •2.1. Taking an Address (Unit 11)
- •2.2. The Boss is Out (Unit 2).
- •Conversation Practice
- •Home task:
- •Letters, telexes and memos (from International Business English, unit 2 (2.1., 2.3))
- •Speaking and writing
- •Abbreviations
- •Letter writing
- •Telephoning
- •Conversation practice
- •Vocabulary List 1
- •Home task:
- •Letters, telexes and memos (from International Business English, unit 2 (2.2., 2.6))
- •The right address
- •It’s in the mail
- •Letter writing
- •Telephoning
- •Conversation practice
- •Unit 2. Arrivals.
- •Home task:
- •Letters, telexes and memos (from International Business English, unit 2 (2.2.B, 2.5. A))
- •Joining sentences
- •The right address
- •Letter writing
- •Telephoning
- •Wrong Number
- •Conversation practice
- •Vocabulary List 2
- •Vocabulary Note:
- •Home task:
- •Letters, telexes and memos (from International Business English, unit 2 (2.2. C, 2.5 b))
- •Joining sentences
- •The right address
- •Letter writing
- •Telephoning
- •Connections
- •Conversation practice
- •Unit 3. Introductions.
- •Home task:
- •Rex cinema
- •Phone Systems
- •III.Conversation practice
- •Vocabulary List 3
- •Home task:
- •Prepositions (Basic Telephone Training, Unit 12)
- •III. Conversation practice
- •Unit 4. Talking about Work.
- •Home task:
- •Vocabulary List 4
- •Abbreviations:
- •Home task:
- •Phone Play
- •III. Conversation practice
- •Unit 5. Asking for Information.
- •Home task:
- •I’d like to Know Your Prices (Telephoning in English, Unit 3)
- •III. Conversation practice
- •Vocabulary List 5
- •Home task:
- •Inquiries for prices and discounts
- •III. Conversation practice
- •Unit 6. Eating Out.
- •Home task:
- •Lesson Plan:
- •I. Letter writing
- •II. Telephoning
- •Inquiries for prices and discounts
- •III. Conversation practice
- •Vocabulary List 6
- •Home task:
- •II. Telephoning
- •Note-taking
- •Listening. Speaking.
- •Dialogue 1.
- •Dialogue 2.
- •III. Conversation practice
- •Unit 7. Appointments.
- •Home task:
- •III. Conversation practice
- •Vocabulary List 7
- •Home task:
- •III. Conversation practice
- •Unit 8. Time Out.
- •Vocabulary List 8
- •Home task:
- •2.6. C. Phone Play
- •III. Conversation practice
- •Home task:
- •C. Phone Play
- •What to say – what to expect Travel arrangements
- •Choose the best answer.
- •III. Conversation practice
- •Unit 9. Meetings.
- •Home task:
- •III. Conversation practice
- •Vocabulary List 9
- •Home task:
Vocabulary Note:
Deputy – a person, esp. one who is next in rank to the person in command, who has the power to take charge when the leading person is away.
Listen to Unit 6, conversation C of Basic Survival.
Listen to Unit 7 of Basic Survival. Do the exercises.
Act out the following situations:
Meeting a person at the airport/railway station.
Checking in at the hotel.
Home task:
Letters, telexes and memos: Do ex. 1.1.B.
Letter Writing: see Business Letter
Review the vocabulary on pp. 15 – 18. Get ready for a test.
Do ex. 4 on p. 23 (Use a clean sheet of paper. Follow the layout rules. Put it into the envelope and address it correctly).
Telephoning:
Learn new words and expressions.
Conversation practice:
Learn the vocabulary of Vocabulary list 2.
Be ready to act out the following situations:
Meeting a person at the airport/railway station.
Taking a cab/taxi. Paying the cab fare.
Checking in at the hotel.
Lesson 6
Lesson Plan:
Letters, telexes and memos (from International Business English, unit 2 (2.2. C, 2.5 b))
Joining sentences
Use a prepositional phrase instead of the conjunctions in these sentences. Rewrite each sentence using the phrase on the right. The first one is done for you as an example.
Who is dealing with your correspondence while you are away? during
Who is dealing with your correspondence during your absence?
I went to see the factory after I had looked round the offices. after
I’ll have to see the shipping manager before I confirm the order. before
There was a delay because we had some technical problems. because of
It was completed on time although some of the staff were ill. in spite of
The visitors arrived while you were having your lunch break. during
As the number of orders had fallen, the works closed down. Due to
He is on holiday now. Then he will be in touch with you. After
The right address
Listen to the recording and address each envelope correctly. (Later, you can check your answers in File 4)
Letter writing
Test N 1
Telephoning
The Date (Basic telephone Training, Unit 8)
Say the year in pairs. Look at these examples.
1993 19…93 nineteen ninety-three
1901 19…01 nineteen oh-one
1978 19…78 nineteen seventy-eight
When were they born? Listen and fill in the years.
-
Marie Curie
Harpo Marx
Graham Greene
F. Kennedy
Grace Kelly
Prince Edward
Use ordinal numbers for dates. Practice saying these.
1st the first 11th the eleventh 21st the twenty first
2nd the second 12th the twelfth 22nd the twenty second
3rd the third 13th the thirteenth 23rd the twenty third
4th the fourth 14th the fourteenth 24th the twenty fourth
5th the fifth 15th the fifteenth 25th the twenty fifth
6th the sixth 16th the sixteenth 26th the twenty sixth
7th the seventh 17th the seventeenth 27th the twenty seventh
8th the eighth 18th the eighteenth 28th the twenty eighth
9th the ninth 19th the nineteenth 29th the twenty ninth
10th the tenth 20th the twentieth 30th the thirtieth
31th the thirty first
Right or wrong? Listen to the tape and correct if necessary.
-
13th
31st
12th
9th
15th
11th
Look at this calendar. Practice saying the dates.
-
May
1 2 3 4 5 6 7
8 9 10 11 12 13 14
15 16 17 18 19 20 21
22 23 24 25 26 27 28
29 30 31
GB Write 17 May 1994
or (17/5/94)
Say the seventeenth of May, nineteen ninety-four
or May the seventeenth
USA Write May 17, 1994
Or (5/17/94)
Say May seventeenth, nineteen ninety-four
Write these dates.
GB The eighth of June, nineteen ninety-four ………………………
US September sixteenth, nineteen eighty …………………………
GB The eleventh of October, nineteen sixty-three………………….
US July thirty-first, nineteen thirty-nine……………………………
GB ………………………………………………. 6/8/91
US ………………………………………………..6/8/91
GB ……………………………………………..20/10/95
US …………………………………………… 12/14/96
Listen to the tape and fill in the dates on Betty’s list of things to do.
Memo
Dentist ………………………………………….
Pick up J.S. from airport ……………………….
I.R.T. Sales rep. confirm hotel………………….
Lunch Margo ……………………………………
Installation of new photocopier ……………….
