Home task:

1. Letters, telexes and memos: Do ex. 1.2.Use a dictionary of abbreviations.

2. Do the following exercises from Basic Telephone Training:

• Unit 4: learn ex. 2.

3. Business Letter:

• Read pp. 9-15

• review the vocabulary on pp. 15 – 19

• You are a schoolmaster. You want to buy 20 books on grammar from a publishing house. Write a letter to the publishing house.

4. Conversation practice:

1. Learn the vocabulary of Vocabulary list 1.

2. Be ready to act out dialogues on the following situations:

• Reserving a ticket at the travel agency.

• Checking in at the airport.

• Completing the landing card.

• Passing through immigration control.

• Asking smb to meet you at the airport.

• Reserving a room at the hotel.

Lesson 4

Lesson Plan:

9. Letters, telexes and memos (from International Business English, unit 2 (2.2., 2.6))

1. The right address

1. How is the layout of these addresses different from the way addresses are laid out in your country?

Ms Gillian Johnson Export Sales Manager Bloggs and Brown PLC 55 Horizons Drive BOUGHTON BN5 9KL

Mind Workers Inc 992 East Park Avenue Rockford IL 61125 USA Attention Mr Gordon Green

2. Listen to the recording and address each envelope correctly (addr. 1, 2) (Later, you can check your answers in File 2)

2. It’s in the mail

Fill the gaps in these sentences with words from the list.

Carbon copy, courier, duplicate , general delivery (US)/ poste restante (GB),

Photocopy, postage and packing mail (US) / post (GB), printed matter, registered, return mail (US) / return post (GB), RSVP, separate cover, stationery

1. A package can be delivered by the mailman (US) or the postman (GB) or by a private …………. service.

2. Purchases usually carry an extra charge for …………. if they are sent by ……….. .

3. An important or valuable document is best sent by …………… mail.

4. It shows that you are efficient if you reply to a letter by ……….. .

5. If you want people to reply to an invitation ………….. at the bottom.

6. If you send some documents in a separate envelope from your letter, these documents are sent under ……………. .

7. If you are sending someone a letter, you should keep a ………….. or a …………., so that you can keep a ………… for your files.

8. It is often cheaper (though less quick) to send catalogues through the mail as ……….. instead of by letter post.

9. Envelopes, ballpoints, felt tips and paper clips are all items of ………. .

10. A letter can be collected from a post office if it’s addressed to “………..”.

2. Letter writing

2.1. Arrangement and punctuation styles (see pp. 9 - 15 of “Business letter”)

Speak about arrangement styles of business letters. What are the basic differences?

Speak about punctuation styles.

Study the model letters on p. 10 – 14.

2.2. Vocabulary drill (see pp. 15-19 of “Business letter”)

2.3. Read your letters to the publishing house (home task).

2.4. Do exercise 2 on pp. 20 – 21.