- •Introduction
- •Match the words with the definitions:
- •Listen to the text and answer the following questions:
- •Now go to the printed version of the text and follow the speaker when listening. After listening answer the following questions:
- •Look at the highlighted words in paragraph 8 of the text. Choose the word or phrase in the bold text that the words can look online refer to.
- •14. Match essential parts of a business letter with their characteristics:
- •Where in the text would the following sentence best fit? Possible sentence positions are marked with (1), (2), (3), (4):
- •Which of the following statements best expresses the main idea of the text?
- •12. Complete each sentence with one of the following words:
- •Discuss the following questions with your partner:
- •Match the words with the definitions:
- •Listen to the text and answer the following questions:
- •Now go to the printed version of the text and follow the speaker when listening. After listening answer the following questions:
- •Look at the highlighted word in paragraph 7 of the text. Choose the word in the bold text that the word they refers to.
- •The following sentence can be added to the text:
- •Which of the following statements best expresses the main idea of the text?
- •Complete each sentence with one of the following words or phrases:
- •Discuss these questions with your partner:
- •Put parts of the addresses in the right order: Name or Company name, Building Number, Street Address, City, State, Zip Code.
- •15. Put the parts of the following letter of inquiry in the right order and write the letter:
- •Vocabulary
- •On the one hand - с одной стороны on the other hand - с другой стороны
- •Match the words with the definitions:
- •Listen to the text and answer the questions:
- •Now go to the printed version of the text and follow the speaker when listening. After listening answer the following questions:
- •The following sentence can be added to the text:
- •Which of the following statements best expresses the main idea of the text?
- •Complete each sentence with one of the following words or phrases:
- •Discuss these questions with your partner:
- •Write your own cover letter using the following information:
- •Vocabulary
- •Match the words with the definitions:
- •Listen to the text and answer the questions:
- •Now go to the printed version of the text and follow the speaker when listening. After listening answer the following questions:
- •The following sentence can be added to the text:
- •Which of the following statements best expresses the main idea of the text?
- •Complete each sentence with one of the following words:
- •Discuss these questions with your partner:
- •Kasey d. Wheel
- •222 W. Any Street, Chico, ca 95928 * (530) 555-1212 * (707) 555-1212 kdwheel@mail.Provider.Com
- •14. Write your own resume using the following information:
- •Discuss the following with your partner:
- •Vocabulary
- •Match the words with the definitions:
- •Listen to the text and answer the questions:
- •Now go to the printed version of the text and follow the speaker when listening. After listening answer the following questions:
- •The following sentence can be added to the text:
- •Which of the following statements best expresses the main idea of the text?
- •Complete each sentence with one of the following words:
- •Discuss these questions with your partner:
- •Discuss the following with your partner:
- •Vocabulary
- •Match the words with the definitions:
- •Listen to the text and answer the questions:
- •Now go to the printed version of the text and follow the speaker when listening. After listening answer the following questions:
- •Jennifer Parmelee is a World Food Program spokeswoman in Washington. She says cash donations help the agency to buy food locally and transport it quickly to where it is needed.
- •The following sentence can be added to the text:
- •Which of the following statements best expresses the main idea of the text?
- •Complete each sentence with one of the following words:
- •Discuss the following with your partner:
- •Discuss the following with your partner:
- •Vocabulary
- •Match the words with the definitions:
- •Listen to the text and answer the questions:
- •Now go to the printed version of the text and follow the speaker when listening. After listening answer the following questions:
- •There were two important results from the study.
- •The following sentence can be added to the text:
- •Which of the following statements best expresses the main idea of the text?
- •Complete each sentence with one of the following words or phrases:
- •The following are some quotes about wine. Think about these statements and decide how you feel about each one. Do you think they are true? If not why not? Share your thoughts with your partner.
- •Discuss the following with your partner:
- •Vocabulary
- •Match the words with the definitions:
- •Listen to the text and answer the questions:
- •Now go to the printed version of the text and follow the speaker when listening. After listening answer the following questions:
- •Which of the following statements best expresses the main idea of the text?
- •Complete each sentence with one of the following words or phrases:
- •Discuss these questions with your partner:
- •Discuss the following with your partner:
- •Vocabulary
- •Match the words with the definitions:
- •Listen to the text and answer the questions:
- •Now go to the printed version of the text and follow the speaker when listening. After listening answer the following questions:
- •Which of the following statements best expresses the main idea of the text?
- •Complete each sentence with one of the following words and phrases:
- •Discuss these questions with your partner:
- •Discuss the following with your partner:
- •Vocabulary
- •Match the words with the definitions:
- •Listen to the text and answer the questions:
- •Now go to the printed version of the text and follow the speaker when listening. After listening answer the following questions:
- •Which of the following statements best expresses the main idea of the text?
- •Complete each sentence with one of the following words:
- •Discuss these questions with your partner:
- •Discuss the following with your partner:
- •Vocabulary
- •Match the words with the definitions:
- •Listen to the text and answer the questions:
- •Now go to the printed version of the text and follow the speaker when listening. After listening answer the following questions:
- •Which of the following statements best expresses the main idea of the text?
- •Complete each sentence with one of the following words:
- •Discuss these questions with your partner:
- •Discuss the following with your partner:
- •Vocabulary
- •Match the words with the definitions:
- •Listen to the text and answer the questions:
- •Now go to the printed version of the text and follow the speaker when listening. After listening answer the following questions:
- •But the survey found that cost could be a big influence. Fifty-five percent said they would choose e-textbooks if using them meant their textbook rental fee would not increase.
- •Which of the following statements best expresses the main idea of the text?
- •Complete each sentence with one of the following words:
- •Discuss these questions with your partner:
- •Vocabulary
- •2. Match the words with the definitions:
- •3. Listen to the text and answer the questions:
- •4. Now go to the printed version of the text and follow the speaker when listening. After listening answer the following questions:
- •Which of the following statements best expresses the main idea of the text?
- •Complete each sentence with one of the following words:
- •Discuss these questions with your partner.
- •Discuss the following with your partner:
- •Vocabulary
- •2. Match the words with the definitions:
- •3. Listen to the text and answer the questions:
- •4. Now go to the printed version of the text and follow the speaker when listening. After listening answer the following questions:
- •Which of the following statements best expresses the main idea of the text?
- •Complete each sentence with one of the following words:
- •Discuss these questions with your partner:
- •Vocabulary
- •2. Match the words with the definitions:
- •Complete each sentence with one of the following words:
- •3. Listen to the text and answer the questions:
- •4. Now go to the printed version of the text and follow the speaker when listening. After listening answer the following questions:
- •Which of the following statements best expresses the main idea of the text?
- •Discuss these questions with your partner:
- •Part 2. Writing
- •1.Анкета
- •Exercises Exercise 1
- •Exercise 2
- •Exercise 3
- •Exercise 4
- •Application form
- •Exercise 5
- •22. Media / Entertainment 33. Sports / Leisure
- •2.Резюме
- •Пример 2
- •Пример 3 James Brown
- •Exercises Exercise 1
- •Рекламное объявление №3
- •Рекламное объявление №4
- •Рекламное объявление №5
- •3. Личное письмо
- •7 June 2008
- •I've got to go now! It's time for my favorite tv show.
- •I can't wait to hear from you!
- •Exercises Exercise 1
- •4. Деловое письмо
- •Пример 1
- •Пример 2
- •4.1. Использование сокращений
- •4.2. Вступительное обращение, заключительная формула вежливости
- •4.3. Содержание делового письма
- •5. Классификация деловых писем
- •5.1. Письмо-просьба
- •5.2. Информационное письмо
- •5.3. Письмо-извинение
- •5.4.Письмо-подтверждение
- •5.5.Письмо-приглашение
- •5.6.Письмо о подготовке деловой поездки
- •5.7.Письмо-благодарность
- •5.8. Письмо-поздравление
- •5.9. Письмо-жалоба
- •6.Меморандум
- •Exercises Exercise 1
- •Exercise 2
- •Exercise 3
- •Exercise 6
- •Exercise 7
- •On average - в среднем on the one hand - с одной стороны on the other hand - с другой стороны
- •Suspect – подозревать, предполагать
5.2. Информационное письмо
Информационное письмо содержит некоторое сообщение, предназначенное партнеру, и раскрывает суть конкретного дела, представляющего интерес для обеих сторон. Содержание такого письма может иметь как положительный, так и отрицательный характер. В связи с этим используются фразы, выражающие отношение корреспондентов к развитию событий, а именно: удовлетворение, радость или сожаление. Очень часто в информационном письме содержится ссылка на предшествующую переписку, переговоры или запрос информации. Например:
Dear Mr Stern
Subject: Summer Tours to Italy
In reply to your letter of 2 Mar. this year we would like to inform you that our company organises 10 days and 14 days tours this summer. We enclose with this letter leaflets with detailed programmes of excursions and sightseeing and a price list. As you will see we offer both group and individual tours. The prices include accommodation in a first class hotel, meals and excursions.
We would like to draw your attention to special discounts on the basic price we offer for groups of more than 10.
We look forward to receiving your bookings.
Yours sincerely
Jane Smith Manager
Encl.: leaflets — 8 pages |
Следующие выражения могут быть использованы во вступительном абзаце информационного письма:
We are writing to inform you ... |
Сообщаем Вам, что ...
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We are pleased/glad to tell you That |
Рады сообщить Вам, что ...
|
We send for your consideration ... |
Посылаем на Ваше рассмотрение ... |
We are happy to tell you ... |
С удовольствием сообщаем Вам, что ... |
We regret to inform you that… |
С сожалением сообщаем, что ... |
We would like to let you know that ... |
Ставим Вас в известность, что ... |
We would like to advise you that ... |
Сообщаем к Вашему сведению, что ... |
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5.3. Письмо-извинение
Иногда возникают обстоятельства, которые не позволяют вам выполнить данное ранее обещание. Бывает, что мы допускаем ошибки, за которые необходимо извиниться. Лучше всего в таких случаях, не откладывая, написать вежливое письмо и объяснить причину нарушения взятых обязательств или допу доброжелательным. Например:
Dear Sirs, We thank you for your letter of 15 May concerning operating instructions for blenders. We regret that we are unable to supply you with operating instructions and in Russian. As you know it is our first experience of exporting blenders to Russia. At the moment we are taking measures to get all the necessary documentation translated into Russian as soon as possible. We are very sorry about the inconvenience. Be assured that we shall provide you with the papers you need as soon as they are at our disposal. Yours faithfully, |
В письмах-извинениях могут быть использованы следующие фразы:
We thank you for your enquiry but regret to inform you that ... |
Благодарим Вас за заказ, но, к сожалению, вынуждены сообщить, что ... |
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We are sorry that ... |
Сожалеем, что ... |
We are sorry about ... |
Сожалеем о ... |
We must apologize for ... |
Мы должны извиниться за ... |
Please accept our apologies for ... |
Примите, пожалуйста, наши извинения за ... |
I sincerely regret that ... |
Я искренне сожалею, что ... |