Сопроводительное письмо

(Covering letter)

Помимо резюме важно уметь грамотно составить сопроводительное письмо (covering letter), если вы отправляете резюме по почте или факсу. При составлении письма следует придерживаться следующей схемы:

• сообщить о том, на какую вакансию вы претендуете и где вы узнали о вакансии

• написать о том, почему вы заинтересованы в вакансии и почему

хотели бы работать в компании

• отметить, какие навыки и опыт соответствуют требованиям, предъявляемым к вакантной должности

• завершить письмо фразой о возможности прийти на собеседование, предоставив работодателю право выбора времени и места.

Задание 1. Прочитайте и переведите сопроводительное письмо.

10 Sane Street

Surrey

UK

Tel/fsx

Ms. Gale Games

21 Blackmail Road

Cambridge 5 October 2009

Dear Ms. Games,

I would like to apply for the position of a Senior Sales Manager advertised in The Economist on 4 October 2004. My work experience has familiarized me with many of the challenges of the sales domain. I am sure that this, together with my education and my understanding of the needs and expectations of the IT market, would be extremely relevant to the position.

Moreover, my fluent French and proficient Spanish would be very helpful in developing the business in these countries.

As you will notice on my enclosed resume, the position you are offering involves the issues I have been in charge of for these years. I would be pleased to come for an interview at any time convenient to you.

I look forward to your reply.

Yours sincerely,

Erik Davidson

Enc: 1

Задание 2. Напишите сопроводительное письмо к Вашему резюме, составленному в задании 2 (раздел «Резюме»).

Часть III организация и проведение деловых переговоров

Основным способом разрешения конфликтов являются переговоры. Их проведение - одна из важнейших сторон деятельности любой организации. Задача переговоров состоит в нахождении такого варианта, который позволил бы оптимизировать возможный результат. Переговоры не обязательно могут быть связаны с преодолением каких-либо конфликтов. Часто они ведутся в условиях сотрудничества для его продолжения или большей эффективности ведения бизнеса.

Деловые переговоры можно определить как обмен мнениями с целью достижения взаимоприемлемого соглашения. К переговорам как явлению деловой жизни следует относить не только определенным образом согласованные и организованные контакты заинтересованных сторон, но и встречу, беседу, разговор по телефону (телефонные переговоры).

Задание 1. Прочитайте и переведите диалог. Выполните задания.

a) сообщите, что Вы узнали o погоде в Москве,

b) сообщите, что Вы узнали o новой модели,

с) сообщите, какие вопросы хотел бы обсудить господин Смит в следующую среду.

It's the 23rd of December, 10 o'clock in the morning. Mr. Smith has come to the Ministry for Foreign Economic Relations. Now Smirnov is meeting Mr. Smith in the conference room.

Smith: Good morning, Mr. Smirnov.

Smirnov: Good morning, Mr. Smith. Will you take a seat?

Smith: Thank you. It's very frosty in Moscow now, isn't it?

Smirnov: Yes, it has been very cold this month.

Smith: How is your business, Mr. Smirnov?

Smirnov: Fine, thank you. We've just started selling machines of a new model and we've received a lot of orders for them.

Smith: Yes, we know that. We have studied your latest catalogues closely and we are interested in buying some machines of this model.

Smirnov: Glad to hear that. The new model is certainly good. It's of very high quality.

Smith: Well, Mr. Smirnov, I'd like to look through your contract form.

Smirnov: Here you are, Mr. Smith.

Smith: Thank you very much. Let's meet again next Wednesday and discuss the terms of the contract.

Smirnov: All right. Good-bye for now.

Smith: Good-bye.

Задание 2. Прочитайте и переведите диалог. Сообщите, какие вопросы господин Блейк обсудил с господином Ворониным.

Discussing Contract Terms

Mr.Blake studied the Buyer's contract terms and on Tuesday came to discuss them with Mr. Voronin.

Voronin: Good morning, Mr. Blake.

Blake: Good morning, Mr. Voronin. Sorry, I'm a bit late.

Voronin: Never mind. How are things?

Blake: Not too bad, thanks.

Voronin: Would you like a cigarette?

Blake: No, I thank you, I don't smoke.

Voronin: May I offer you a cup of coffee?

Blake: Yes, thank you. Well, Mr. Voronin. I think we can discuss business now. I'd like to clarify some details with you. How many computers would you like to buy?

Voronin: We can buy 40 computers.

Blake: And when do you require the goods?

Voronin: As soon as possible, say in December.

Blake: In December? Let me see. I'm afraid, that's impossible. Our computers are selling very well, and we are heavy with orders. We can deliver only 20 computers in December.

Voronin: And what about the other 20 computers?

Blake: We can deliver them only in two months.

Voronin: All right. And how about the terms of delivery? I hope they suit you.

Blake: Yes, we agree to sell the goods FOB English port.

Voronin: Fine. Now comes the question of price. I must say that your price is not attractive to us. Can you give us a 10 % discount?

Blake: That's a bit difficult. The fact is our computers are in great demand. However we can offer you a discount of 5 % as we've been good partners for a long time.

Voronin: I think we can agree to a 5% discount. Could we meet tomorrow at 10 to sign the contract, Mr. Blake?

Blake: Yes, certainly. Mr. Voronin, would you like to have dinner with me tonight?

Voronin: With pleasure.

Задание 3. Прочитайте и переведите следующие ситуации. Разыграйте их по ролям.

1. Receive Mr. Blake in your office. Speak about his last holiday. Say that you've received their enquiry for machines Model A. Discuss the quality of the machines with him.

2. Visit Mr. White's office. Speak with Mr. White about your visit to Brighton. Say that you have received their latest catalogues and the quality of their goods meets your requirements. You'd like to buy some of them.

3. You are interested in the goods of Brown and C°. You've studied their latest catalogues. Meet Mr. Brown at his office. Speak about the weather in London. Say you would like to dis­cuss the terms of the contract with him.

Задание 4. Прочитайте и переведите следующие диалоги. Разыграйте их по ролям.

Edward Green: So, Mr. Smith, when can we meet?  Mr. Smith: I'm busy all next week. Edward Green: Maybe the week after? Mr. Smith: Talk to my secretary. Edward Green: You print your catalogue this month, don't you? Mr. Smith: Yes. Edward Green: Could you possibly see the product this week? It won't take long. Mr. Smith: Okay. Be here Wednesday morning ... eight sharp! I'll give you twenty minutes. Edward Green: Thank you, Mr. Smith. I'll see you on Wednesday at 8 o'clock.

B

Clive Harris: Good morning, Jenny.  Jenny Ross: Morning, Mr. Harris. Clive Harris: Jenny, could you ring up Mr. Sakai's office in Japan. We need to set up a meeting. Not this week ... but the meeting must be before November 3rd. I'd like Kate, Don Bradley and Derek to be there.

Jenny Ross: Okay, Mr. Harris.

Jenny Ross: Hello, could I speak to Mr. Sakai's secretary... My name is Jenny from Bibury Systems in the UK. Mr. Harris would like to arrange a meeting with Mr. Sakai. I wonder if you could check Mr. Sakai's European itinerary.

Secretary: Just a moment. I’ll get my diary. Okay… He’ll be…

Clive Harris: Clive Harris. Derek Jones: Clive, it’s Derek. Clive Harris: Hello, Derek. What can I do for you? Derek Jones: Could you come down to the development workshop for a second?  Clive Harris: Derek, I'm busy. Derek Jones: Come on. It'll take ten minutes. Clive Harris: All right. I've got five minutes. I'm seeing Kate McKenna at eleven.

Clive Harris: Good morning, Geraldine.  Geraldine: Ah, Mr. Harris, I've just had a call from Mr. Peter's secretary I'm afraid he's going to be fifteen minutes late for his appointment this

afternoon. Clive Harris: Okay. That's no problem 

Geraldine: Good morning, Bibury Systems. 

Caller: I am Brad Fowls from Brown & Sons. I’d like to meet Mr. Green to discuss the details of delivery. Geraldine: Well. Mr. Green can see you at eleven o'clock on Monday. Is that all right? No, I'm sorry, on Tuesday he has a meeting in the morning. Is the afternoon possible? All right. Thank you. Geraldine: Hello, Bibury Systems? 

Derek Jones: What do you think?  Clive Harris: We'll miss the launch date.  Derek Jones: No, it'll be on schedule. Clive Harris: February 15th? Derek Jones: It will be ready for February 15th. Clive Harris: We must meet the deadline.

Jenny Ross: Kate! Have you got a minute? Kate McKenna: What's wrong, Jenny? Jenny Ross: I have a problem. I am trying to arrange the meeting with Mr. Sakai. He is in the UK for these three days. The first, the second and the third of November, but he is only available on the first and the second ... that's the Monday and the Tuesday. Clive Harris is in Scotland on the Tuesday and Don can't make Monday morning ... and you and Derek are both in meetings on Monday afternoon. What am I to do? Kate McKenna: Set up an evening meeting? Jenny Ross: No, Mr. Sakai's secretary says he has dinner engagements on the second and the third. Kate McKenna: Monday evening? Jenny Ross: Mr. Sakai arrives at the airport at nine o'clock on Monday morning and it's a nine hour flight. Monday evening is not a good time for the meeting. He'll be jet lagged. Kate McKenna: Then Derek and I will have to change our arrangements. May I see my diary? Aha! Change our ten o'clock meeting with Mr. Clark. Make it at half past eight on the 4th. Jenny Ross: You're giving a dinner party on the 4th.  Kate McKenna: Eight-thirty a.m., not eight-thirty p.m. Jenny Ross: That's going to be a long day.

Edward Green: Good morning

Jenny Ross: Hi, Edward. How's it going?  Edward Green: It's going very well! Kate McKenna: You look very happy. Edward Green: I am happy. I met Mr. Smith this morning at eight-thirty.  Kate McKenna: That's very good. And?  Edward Green: Mr. Smith liked our product. Kate McKenna: Good Edward Green: But he didn't like the name. Kate McKenna: Why not? Edward Green: He says Big Boss isn't a good name. He wants to call it Tycoon Tim. But he thinks Big Boss will sell. Kate McKenna: Well done! It's your first marketing success.

Задание 5. Используя фразы, представленные ниже, разыграйте следующие ситуации по ролям.

1. You are the representative of ‘Unique products plc’. Your boss asked you to arrange an appointment with your supplier to discuss the details of the new order.

2. You are the Product Manager of a small company and you want to offer your new product for selling. Call your distributor and arrange a meeting to discuss the conditions of a deal.

I’d like to make an appointment with Mr. N.

I’d like to fix the date and the time.

What time would be convenient for you / him?

Can you give me an appointment for tomorrow?

Will eleven be convenient to you?

I have an appointment with the general manager.

I’d like you to discuss the terms of the contract.

I have carefully considered your proposal.

We agree to your proposal (offer).

We’ll have to reject your proposal.

We’re not satisfied with the terms you suggested.

We’d like to see your products.

Could you send us some samples?

We’d like to place an order with your firm.

What’s your idea of the price?

Could you lower the price?

We’ll be looking forward to continuing our cooperation.

We’re looking forward to your cooperation in this matter.

Agreed.

Let's shake hands on it.