- •1.Describe the bureaucratic form of organization, and discuss its advantages and disadvantages.
- •2. Explain the major ways in which organizations are divided into departments.
- •3.Describe three modifications of the bureaucratic structure: the matrix organization; flat structures; and the horizontal structure.
- •4.Specify how delegation, empowerment, and decentralization spread authority in an organization.
- •5.Identify major aspects of organizational culture, including its management and control.
- •6.Describe key aspects of managing change, including gaining support for change.
- •7.Describe the process of management, including the functions of management.
- •8.Identify the basic managerial skills and explain how they can be developed.
- •Administrative management
- •3.Bureaucratic management
- •10.Describe the steps in the communication process.
- •9.Identify the major developments in the evolution of management thought.
- •11.Recognise the major types of nonverbal communication in the workplace.
- •12.Explain and illustrate the difference between formal and informal communication channels.
- •13. Identify major communication barriers in organizations.
- •14.Describe how to conduct more effective meetings.
- •15.Develop tactics for overcoming communication barriers.
- •16.Describe the stages of group development.
- •17.Refer to the potential contributions and problems of teams and groups.
- •18.Describe the positive and negative aspects of conflicts and how team leaders and managers can resolve conflict.
- •19.Differentiate between leadership and management.
- •20.Describe how leaders are able to influence and empower members.
- •21.Explain what the term manager means, and identify different types of managers.
- •22.Describe the nature of business strategy.
- •23.Explain how business strategy is developed, including swot analysis.
- •24. Describe how to use Gantt charts and pert planning techniques.
- •25. Describe how to use break-even analysis.
- •26. Explicate decision trees or problem solving and decision making.
- •Decision-making process
- •27. Set out how to identify problems using a Pareto diagram.
- •28. Explain the relationship among motivation, performance, and commitment.
- •Improved management control
- •29. Explain how goal setting is used to motivate people.
- •30. Present an overview of major theories of need satisfaction in explaining motivation.
- •31.Identify major assumptions of Theory X.
- •32.Identify major assumptions of Theory y.
- •33.Dwell upon Contingency theory
- •34. Set out Scientific Management Theory.
- •35.Set out Administrative Management Theory.
- •36.Recite Behavioral Management Theory.
- •37.Propone the Nature of Motivation.
- •38. Set forth Maslow's Hierarchy of Needs.
- •39. State Herzberg's Motivator-Hygiene Theory
- •40. Dwell on Sources of Managerial Power.
- •Legitimate Power
- •Expert power
- •Referent Power
- •Coercive Power
- •Reward Power
- •41.According to the given information create a network and find out critical path.
- •42.According to the given information create a network and find out critical path.
- •43.The company "Garden-plot" produces garden gnomes and sells them at ₤ 60 per unit. The costs of the company are:
- •44.The company "Master Bread" produces pies and sells them at 4000 tenge per unit. The costs of the company are:
- •45.The company "Garden-plot" produces garden gnomes and sells them at ₤ 60 per unit. The costs of the company are:
- •46.The company "Garden-plot" produces garden gnomes and sells them at ₤ 60 per unit. The costs of the company are:
- •47. According to the given information create a Gantt chart.
- •48. According to the given information create a Gantt chart.
- •49. According to the given information create a network.
- •50.According to the given information create a network and find out the Critical path.
- •51.Draw an Ishikawa diagram to improve performance of your Dean Office. Take into account primary and secondary causes related with
- •53.Mini-case the go-slow culture at motorola
- •1. What about the Motorola culture does Zander want to change?
- •2. Speculate on what Zander might do to change the Motorola culture.
- •54. Describe the bureaucratic form of organization, and discuss its advantages and disadvantages.
- •55. Explain the major ways in which organizations are divided into departments.
- •56. There are two measurements. It has been determined the age and income of a number of people, as shown in the Table 1. What can be said about the relationship between the values of the X and y?
- •57. There are two measurements. It has been determined the age and income of a number of people, as shown in the Table 1. What can be said about the relationship between the values of the X and y?
- •58. Consider the project defined by the dependencies in Table. Create a network and find out critical path.
- •59. Consider the project defined by the dependencies in Table. Create a network and find out critical path.
- •60. The company "Snowman" produces New Year's trees and sells them at kzt 4500 per unit. The costs of the company are:
38. Set forth Maslow's Hierarchy of Needs.
Maslow’s Need Hierarchy Based on his work as a clinical psychologist, Abraham M. Maslow developed a comprehensive view of individual motivation.
Maslow’s need hierarchy arranges human needs into a pyramid-shaped model with basic physiological needs at the bottom and self-actualization needs at the top.
Lower-order needs, called deficiency needs, must be satisfied to ensure a person’s existence, security, and requirements for human contact. Higher-order needs, or growth needs, are concerned with personal development and reaching one’s potential. Before higher-level needs are activated, the lower-order needs must be satisfied. The five levels of needs are described next.
Physiological needs are the basic bodily requirements such as nutrition, water, shelter, moderate temperatures, rest, and sleep. Most office jobs allow us to satisfy physiological needs. The recent acceptance of stress-reducing and productivity-boosting naps helps workers satisfy an important physiological need.
Safety needs include the desire to be safe from both physical and emotional injury. Many people who work at dangerous jobs would be motivated by the prospects of obtaining safety. For example, computer operators who are suffering from repetitive motion disorder would prefer a job that requires less intense pressure on their wrists. Any highly stressful job can frustrate the need for emotional safety.
Social needs are the needs for love, belonging, and affiliation with people. Managers can contribute to the satisfaction of these needs by promoting teamwork and allowing people to discuss work problems with one another. Many employees see their jobs as a major source for satisfying social needs.
Esteem needs reflect a person’s desire to be seen by himself or herself and others as a person of worth. Occupations with high status are a primary source for the satisfaction of esteem needs. Managers can help employees satisfy their esteem needs by praising the quality of their work.
Self-actualization needs relate to the desire to reach one’s potential. They include needs for self-fulfillment and personal development. True self-actualization is an ideal to strive for, rather than something that automatically stems from occupying a challenging position. Self-actualized people are those who are becoming all they are capable of becoming. Managers can help group members move toward self-actualization by giving them challenging assignments and the chance for advancement and new learning.
Applications of Maslow's hierarchy theory to the work of the classroom teacher are obvious. Before a student's cognitive needs can be met they must first fulfil their basic physiological needs. For example a tired and hungry student will find it difficult to focus on learning. Students need to feel emotionally and physically safe and accepted within the classroom to progress and reach their full potential.
Maslow suggests students must be shown that they are valued and respected in the classroom and the teacher should create a supportive environment. Students with a low self-esteem will not progress academically at an optimum rate until their self-esteem is strengthened.
