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The speaking module

II. Speaking Exercises:

Exercise 1. Describe mature groups, trust, ostracism, norms, disillusion using the suggested words and expressions as in example:

Mature groups

Emotional conflict, developmental process, encouragement, identifiable, opinion, are characterized by

Example: Mature groups that are characterized by mutual acceptance, encouragement of minority opinion, and minimal emotional conflict are the product of a developmental process with identifiable stages.

ostracism

informal, punishment, power, rejection, derive, threat, individual, present

trust

information, influence, effective, one another, interpersonal, a key ingredient

norms

setting, survive, enhance, identity, enforced, self-images, clarify, standards

disillusion

wears off, disenchantment, how, turning out, goodwill, growing, things, unlimited

Exercise 2. Put questions to the given answers:

1) Question:

Answer: Committees have a widespread reputation for inefficiency and ineffectiveness because they tend to get stalled in an early stage of group development.

2) Question:

Answer: Groups are faced with the obstacle of uncertainty over interpersonal relations during the last three stages .

3) Question:

Answer: Managers who prefer either/or thinking, rely solely on hard

data, and envision the world as basically an unsafe place foster a climate of mistrust.

Independent work for students

Exercise 1. Fill in the most suitable words.

1. Reasons for the decline range from unfair trade practices by the Japanese to currency differences that translated to price______________, and the list went on.

A. advantages

B. disadvantages

C. control

D. inferiority

2. How did Ford battle back from the __________that American products were inferior, and red ink that culminated with a $2.3 billion loss in 1992?

A. understanding

B. resentment

C. participation

D. perception

3. To combat the perception that foreign ______________produce a mechanically superior product, Ford launched the “Quality Care” advertising campaign from their parts and service division.

A. dealers

B. competitors

C. providers

D. suppliers

4. An improved process for evaluating customer service needs was introduced as well as an extended service plan, and next day parts_______________.

A. delivery

B. shipping

C. promotion

D. deliverance

5. To anticipate and fi nd tune ___________needs and desires, the company conducted six customer encounter sessions.

A. customer

B. competitor

C. producer

D. consumer

6. In an effort to make slower-growing _____________budgets work more effectively, the company announced a print media plan with a sharpened focus.

A. management

B. advertising

C. marketing

D. promotion

Exercise 2.Match the definition with its meaning:

A. sustainable

1. rival

B. competitor

2. to increase

C. advertising

3. promotion

D. to enhance

4. to underline

E. to emphasize

5. constant

F. goal

6. aim

G. to evaluate

7. supplier

H. dealer

8. to appraise

Exercise 3. Revise the material from schedule of the tasks and surrender № 1 to complete this bubble network. Add extra bubbles if you need them.

Lesson 13. Academic writing on professional language

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