- •Releasing Tasks
- •Introduction to Page Quality Rating
- •Understanding Webpages and Websites
- •Important Definitions
- •What is the Purpose of a Webpage?
- •Your Money or Your Life (ymyl) Pages
- •Understanding Webpage Content
- •2.4.1 Identifying the Main Content (mc)
- •2.4.3 Identifying Advertisements/Monetization (Ads)
- •2.4.2 Identifying the Supplementary Content (sc)
- •2.4.4 Summary of the Parts of the Page
- •Understanding the Website
- •2.5.1 Finding the Homepage
- •2.5.2 Finding Who is Responsible for the Website and Who Created the Content on the Page
- •2.5.3 Finding About Us, Contact Information, and Customer Service Information
- •Website Maintenance
- •Website Reputation
- •2.7.1 Reputation Research
- •2.7.2 Sources of Reputation Information
- •2.7.3 Customer Reviews of Stores/Businesses
- •2.7.4 How to Search for Reputation Information
- •2.7.5 What to Do When You Find No Reputation Information
- •Overall Page Quality Rating Scale
- •High Quality Pages
- •Characteristics of High Quality Pages
- •A Satisfying Amount of High Quality Main Content
- •A High Level of Expertise/Authoritativeness/Trustworthiness (e-a-t)
- •Positive Reputation
- •Helpful Supplementary Content
- •Functional Page Design
- •A Satisfying Amount of Website Information
- •A Well Cared For and Maintained Website
- •Examples of High Quality Pages
- •Highest Quality Pages
- •Very High Quality mc
- •Very High Level of e-a-t
- •Very Positive Reputation
- •Examples of Highest Quality Pages
- •6.0 Low Quality Pages
- •Low Quality Main Content
- •Unsatisfying Amount of Main Content
- •Lacking Expertise, Authoritativeness, or Trustworthiness (e-a-t)
- •Negative Reputation
- •Characteristics Which May Be Evidence of Low Quality
- •6.5.1 Unhelpful or Distracting Supplementary Content
- •6.5.2 Lacking Supplementary Content
- •6.5.3 Poor Page Design
- •6.5.4 Lacking Care and Maintenance
- •Unsatisfying Amount of Information about the Website
- •Examples of Low Quality Pages
- •7.0 Lowest Quality Pages
- •Harmful or Malicious Pages
- •Lack of Purpose Pages
- •Deceptive Pages
- •7.3.1 Deceptive Page Purpose
- •7.3.2 Deceptive Page Design
- •7.3.3 Sneaky Redirects
- •Lowest Quality Main Content
- •7.4.1 No Main Content
- •7.4.2 “Keyword Stuffed” Main Content
- •7.4.3 Gibberish or Meaningless Main Content
- •7.4.4 Automatically-Generated Main Content
- •7.4.5 Copied Main Content
- •7.4.6 More About Copied Content
- •7.4.7 How to Determine if Content is Copied
- •No Website Information
- •Highly Untrustworthy, Unreliable, Unauthoritative, Inaccurate, or Misleading
- •Abandoned Websites or Spammed Pages on a Website
- •Extremely Negative or Malicious Reputation
- •Examples of Lowest Quality Pages
- •8.0 Medium Quality Pages
- •Examples of Medium Quality Pages
- •9.0 Page Quality Rating: Important Considerations
- •Instructions for Rating Page Quality Tasks
- •The Top Three pq Considerations
- •Page Quality Considerations for Specific Types of Pages
- •Ratings for Encyclopedia Pages
- •Ratings for Pages with Error Messages or No mc
- •Ratings for Forums and q&a pages
- •Page Quality Rating faQs
- •Understanding Mobile Users, Mobile Queries, and Mobile Results
- •Important Rating Definitions and Ideas
- •Understanding the Query
- •Task Location (Locale) and User Location
- •Queries with an Explicit Location
- •Queries with Multiple Meanings
- •Query Meanings Can Change Over Time
- •Understanding User Intent
- •Know and Know Simple Queries
- •Do and Device Action Queries
- •Website Queries
- •Visit-in-Person Queries and User Location
- •Queries with Multiple User Intents
- •Understanding Result Blocks
- •Web Search Result Block Examples
- •Special Content Result Block Examples
- •Device Action Result Block Examples
- •How Device Action Results are Displayed in Rating Tasks
- •Rating Using the Needs Met Scale
- •Rating on Your Phone Issues
- •Rating Result Blocks: Block Content and Landing Pages
- •Fully Meets (FullyM)
- •Examples of Fully Meets (FullyM) Result Blocks
- •Examples of Result Blocks that Cannot be Fully Meets
- •Highly Meets (hm)
- •Examples of Highly Meets (hm) Result Blocks
- •Moderately Meets (mm)
- •Examples of Moderately Meets (mm) Result Blocks
- •Slightly Meets (sm)
- •Examples of Slightly Meets (sm) Result Blocks
- •Fails to Meet (FailsM)
- •Examples of Fails to Meet (FailsM) Result Blocks
- •14.0 Rating Porn, Foreign Language, Didn’t Load, and Hard to Use Results
- •Porn Flag
- •Needs Met Rating for Porn Results
- •Needs Met Rating for Clear Non-Porn Intent Queries
- •Needs Met Rating for Possible Porn Intent Queries
- •Needs Met Rating for Clear Porn Intent Queries
- •Reporting Illegal Images
- •Foreign Language Flag
- •14.4.1 Using the Foreign Language Flag
- •14.4.2 Needs Met Ratings for Foreign Language Results
- •14.4.3 English Language Results
- •Didn’t Load Flag
- •14.5.1 Using the Didn’t Load Flag
- •14.5.2 Needs Met Rating for Didn’t Load Results
- •Hard to Use Flag
- •14.6.1 Using the Hard to Use Flag
- •The Relationship between e-a-t and Needs Met
- •Rating Queries with Multiple Interpretations and Intents
- •Rating Queries with Both Website and Visit-in-Person Intent
- •Specificity of Queries and Landing Pages
- •Needs Met Rating and Freshness
- •Misspelled and Mistyped Queries and Results
- •Misspelled and Mistyped Queries
- •19.2 Name Queries
- •19.3 Spelling Suggestion Result Blocks
- •21.0 Product Queries: Action (Do) vs. Information (Know) Intent
- •22.0 Rating Visit-in-Person Intent Queries
- •26.0 Needs Met Task Page Screenshot
- •27.0 Notes about Using the Needs Met Rating Interface
- •28.0 Using the “Report a Problem / Release this Task” Button
- •29.0 Reporting Results with Duplicate Landing Pages
- •Rater-Identified Duplicates
6.5.3 Poor Page Design
Sometimes, amateur websites have less professional looking page design. A page that looks like it was created in the 1990s is OK if the page is functional for its purpose. “Uncle Alex’s Family Photos” website (a hypothetical High quality example) may have an unusual choice of font color or background, but it still functions well for its intended audience.
However, some pages are deliberately designed to shift the user’s attention from the MC to the Ads, monetized links, or SC. In these cases, the MC becomes difficult to read or use, resulting in a poor user experience. These pages should be rated Low.
Here are some examples of pages with poor page design, organization, layout, or use of space, which should be rated
Low:
Many Ads or highly distracting Ads on the visible part of the page when it first loads in the browser (before you do any scrolling), making it difficult to read the MC.
Repeated insertion of Ads between sections of the MC, so that the page jolts the user back and forth between MC and Ads in a way that makes the MC difficult to read.
Invasive Ads, such as popups that cannot be closed.
A large quantity of Ads with a relatively small amount of helpful MC.
Text ads, placed beside or within the site's navigation links, which may confuse users.
If a page seems poorly designed, take a good look. Ask yourself if the page was deliberately designed to draw attention away from the MC. If so, the Low rating is appropriate. Not sure? Keep looking for other High or Low quality characteristics.
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6.5.4 Lacking Care and Maintenance
Sometimes a website may seem a little neglected: links may be broken, images may not load, and content may feel stale or outdated.
Irregular or infrequent updates may be OK for some websites; it depends on their purpose. For example, sometimes ordinary people set up family photo websites or personal blogs, but rarely update them. We would usually not consider such websites to be inadequately updated or maintained.
Websites with medical information, legal information, tax information, etc. must be updated frequently. Users expect information about the most current medical thinking, current laws, this year’s tax information, etc.
Other types of websites need frequent updates as well, for example, websites with sports information, celebrity gossip, news, etc. Note that we are describing websites, not individual articles. Typically, news organizations publish “new” news articles as a way to keep their site up-to- date. Other types of websites update content on individual pages as a way to keep their site up-to-date, for example, encyclopedia websites.
Important: The date on an individual news article is not a reason for a Low page quality rating. However, if a website is not being maintained and updated enough for its purpose, that is a reason for a Low page quality rating.
If a website feels neglected, look carefully. Think about the purpose of the website. A year without updates for “Uncle Alex’s Family Photos” website (a hypothetical High quality example) is fine. A few days without new articles on a major national news website is not acceptable. Use your judgment. If the website feels inadequately updated and inadequately maintained for its purpose, the Low rating is probably warranted.
