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  1. Misspelled and Mistyped Queries and Results

  1. Misspelled and Mistyped Queries

You will notice that some queries are misspelled or mistyped. Here are some examples of queries that are obviously misspelled:

Misspelled Query

Query Interpretation

[federal expres], English (US)

The only reasonable query interpretation is the company named Federal Express.

[new england patroits], English US)

The only reasonable interpretation is the NFL football team.

[byonce knowles], English (US)

The only reasonable interpretation is the famous singer/actress, Beyonce Knowles.

Some misspelled or mistyped queries are more difficult to interpret. Use your judgment and do query research.

For obviously misspelled or mistyped queries, you should base your rating on user intent, not necessarily on exactly how the query has been spelled or typed by the user.

For queries that are not obviously misspelled or mistyped, you should respect the query as written, and assume users are looking for results for the query as it is spelled.

Proprietary and Confidential – Copyright 2015 143

19.2 Name Queries

Consider the query [john stuart], English (US). There is a very famous Jon Stewart, the comedian and host of a popular U.S. television show. However, we should not assume that the query [john stuart] has been misspelled. There are many people named John Stuart. We will respect the query as written and assume the user is looking for someone named “John Stuart.”

Query, User Location,

Result Block and LP, E-A-T Rating, Needs Met Rating

Explanation

Possible User Intents

The page lists all

members of the

LinkedIn site named

“Micheal Jordan.”

LinkedIn is a very

popular social

Query: [micheal jordan],

networking website for

English (US)

professionals in the

U.S. This result would

User Location: San

be very helpful for many

Francisco, California

or most users trying to

find information about

User Intent: There are

someone named

many people named

“Micheal Jordan.”

“Micheal Jordan.”

Helpful results for more

prominent people named

Micheal Jordan should

LinkedIn page for

receive higher ratings

Micheal Jordan, a

than helpful results for

facilities services

less prominent people

professional in Atlanta,

named Micheal Jordan.

Georgia.

Because Michael Jordan

is such a famous

athlete/celebrity, we will

consider Michael Jordan

to be a minor

interpretation.

Michael Jordan’s player

profile page on the NBA

basketball website.