- •Releasing Tasks
- •Introduction to Page Quality Rating
- •Understanding Webpages and Websites
- •Important Definitions
- •What is the Purpose of a Webpage?
- •Your Money or Your Life (ymyl) Pages
- •Understanding Webpage Content
- •2.4.1 Identifying the Main Content (mc)
- •2.4.3 Identifying Advertisements/Monetization (Ads)
- •2.4.2 Identifying the Supplementary Content (sc)
- •2.4.4 Summary of the Parts of the Page
- •Understanding the Website
- •2.5.1 Finding the Homepage
- •2.5.2 Finding Who is Responsible for the Website and Who Created the Content on the Page
- •2.5.3 Finding About Us, Contact Information, and Customer Service Information
- •Website Maintenance
- •Website Reputation
- •2.7.1 Reputation Research
- •2.7.2 Sources of Reputation Information
- •2.7.3 Customer Reviews of Stores/Businesses
- •2.7.4 How to Search for Reputation Information
- •2.7.5 What to Do When You Find No Reputation Information
- •Overall Page Quality Rating Scale
- •High Quality Pages
- •Characteristics of High Quality Pages
- •A Satisfying Amount of High Quality Main Content
- •A High Level of Expertise/Authoritativeness/Trustworthiness (e-a-t)
- •Positive Reputation
- •Helpful Supplementary Content
- •Functional Page Design
- •A Satisfying Amount of Website Information
- •A Well Cared For and Maintained Website
- •Examples of High Quality Pages
- •Highest Quality Pages
- •Very High Quality mc
- •Very High Level of e-a-t
- •Very Positive Reputation
- •Examples of Highest Quality Pages
- •6.0 Low Quality Pages
- •Low Quality Main Content
- •Unsatisfying Amount of Main Content
- •Lacking Expertise, Authoritativeness, or Trustworthiness (e-a-t)
- •Negative Reputation
- •Characteristics Which May Be Evidence of Low Quality
- •6.5.1 Unhelpful or Distracting Supplementary Content
- •6.5.2 Lacking Supplementary Content
- •6.5.3 Poor Page Design
- •6.5.4 Lacking Care and Maintenance
- •Unsatisfying Amount of Information about the Website
- •Examples of Low Quality Pages
- •7.0 Lowest Quality Pages
- •Harmful or Malicious Pages
- •Lack of Purpose Pages
- •Deceptive Pages
- •7.3.1 Deceptive Page Purpose
- •7.3.2 Deceptive Page Design
- •7.3.3 Sneaky Redirects
- •Lowest Quality Main Content
- •7.4.1 No Main Content
- •7.4.2 “Keyword Stuffed” Main Content
- •7.4.3 Gibberish or Meaningless Main Content
- •7.4.4 Automatically-Generated Main Content
- •7.4.5 Copied Main Content
- •7.4.6 More About Copied Content
- •7.4.7 How to Determine if Content is Copied
- •No Website Information
- •Highly Untrustworthy, Unreliable, Unauthoritative, Inaccurate, or Misleading
- •Abandoned Websites or Spammed Pages on a Website
- •Extremely Negative or Malicious Reputation
- •Examples of Lowest Quality Pages
- •8.0 Medium Quality Pages
- •Examples of Medium Quality Pages
- •9.0 Page Quality Rating: Important Considerations
- •Instructions for Rating Page Quality Tasks
- •The Top Three pq Considerations
- •Page Quality Considerations for Specific Types of Pages
- •Ratings for Encyclopedia Pages
- •Ratings for Pages with Error Messages or No mc
- •Ratings for Forums and q&a pages
- •Page Quality Rating faQs
- •Understanding Mobile Users, Mobile Queries, and Mobile Results
- •Important Rating Definitions and Ideas
- •Understanding the Query
- •Task Location (Locale) and User Location
- •Queries with an Explicit Location
- •Queries with Multiple Meanings
- •Query Meanings Can Change Over Time
- •Understanding User Intent
- •Know and Know Simple Queries
- •Do and Device Action Queries
- •Website Queries
- •Visit-in-Person Queries and User Location
- •Queries with Multiple User Intents
- •Understanding Result Blocks
- •Web Search Result Block Examples
- •Special Content Result Block Examples
- •Device Action Result Block Examples
- •How Device Action Results are Displayed in Rating Tasks
- •Rating Using the Needs Met Scale
- •Rating on Your Phone Issues
- •Rating Result Blocks: Block Content and Landing Pages
- •Fully Meets (FullyM)
- •Examples of Fully Meets (FullyM) Result Blocks
- •Examples of Result Blocks that Cannot be Fully Meets
- •Highly Meets (hm)
- •Examples of Highly Meets (hm) Result Blocks
- •Moderately Meets (mm)
- •Examples of Moderately Meets (mm) Result Blocks
- •Slightly Meets (sm)
- •Examples of Slightly Meets (sm) Result Blocks
- •Fails to Meet (FailsM)
- •Examples of Fails to Meet (FailsM) Result Blocks
- •14.0 Rating Porn, Foreign Language, Didn’t Load, and Hard to Use Results
- •Porn Flag
- •Needs Met Rating for Porn Results
- •Needs Met Rating for Clear Non-Porn Intent Queries
- •Needs Met Rating for Possible Porn Intent Queries
- •Needs Met Rating for Clear Porn Intent Queries
- •Reporting Illegal Images
- •Foreign Language Flag
- •14.4.1 Using the Foreign Language Flag
- •14.4.2 Needs Met Ratings for Foreign Language Results
- •14.4.3 English Language Results
- •Didn’t Load Flag
- •14.5.1 Using the Didn’t Load Flag
- •14.5.2 Needs Met Rating for Didn’t Load Results
- •Hard to Use Flag
- •14.6.1 Using the Hard to Use Flag
- •The Relationship between e-a-t and Needs Met
- •Rating Queries with Multiple Interpretations and Intents
- •Rating Queries with Both Website and Visit-in-Person Intent
- •Specificity of Queries and Landing Pages
- •Needs Met Rating and Freshness
- •Misspelled and Mistyped Queries and Results
- •Misspelled and Mistyped Queries
- •19.2 Name Queries
- •19.3 Spelling Suggestion Result Blocks
- •21.0 Product Queries: Action (Do) vs. Information (Know) Intent
- •22.0 Rating Visit-in-Person Intent Queries
- •26.0 Needs Met Task Page Screenshot
- •27.0 Notes about Using the Needs Met Rating Interface
- •28.0 Using the “Report a Problem / Release this Task” Button
- •29.0 Reporting Results with Duplicate Landing Pages
- •Rater-Identified Duplicates
Extremely Negative or Malicious Reputation
Use the Lowest rating for websites with extremely negative reputations. Here are some examples originally shown in Section 2.7.4. All pages on these websites should be rated Lowest because of the extremely negative or malicious reputation of these websites.
|
Website |
Description |
|
|
Site selling children’s |
Extremely negative reputation information: This business has a BBB rating of F. There is a |
|
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news article about financial fraud. There are many reviews on websites describing how users |
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jungle gym |
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sent money and did not receive anything in return. |
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-
Proprietary and Confidential – Copyright 2015
47
Website |
Description |
Site selling products |
Extremely negative/malicious reputation information: This website engaged in criminal |
related to eyewear |
behavior such as physically threatening users. |
|
|
Organization serving |
Extremely negative reputation information: There are many detailed negative articles on |
the hospitalized |
news sites and charity watchdog sites describing fraud and financial mishandling about this |
veteran community |
organization. |
|
|
Examples of Lowest Quality Pages
|
Type of Webpage/Content |
Lowest Quality Characteristics of the Page |
|
Explanation |
|
|
|
Lowest: Forum page – |
• |
The page has a large amount of |
|
This is an example of a spammed forum page, |
|
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Watch RoboCop online |
|
spammed comments |
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where the goal is to try and get users to watch a |
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movie online, which has nothing to do with the |
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purpose of the site. |
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Lowest: Copied content – |
• |
Lowest quality MC (copied content with |
|
All MC is a copy of an old |
|
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|
little or no time, effort, expertise, manual |
|
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||
|
Wizard of Oz |
|
curation, or added value for users) |
|
Wikipedia article. See Section 7.4.7. The current |
|
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Wikipedia page offers much more content, links, |
|
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references, etc. This page doesn’t add much value |
|
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for users. |
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Lowest: Copied content – |
• |
Lowest quality MC (copied content with |
|
In this article, the word “flowers” is replaced by “fs” |
|
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little or no time, effort, expertise, manual |
|
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||
|
“Flowers” replaced by “Fs” |
|
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||
|
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curation, or added value for users) |
|
throughout, which makes it difficult to find the |
|
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||
|
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original source of the article. The original source |
|
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may be this page. The modifications make it very |
|
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difficult to read and are a poor user experience. |
|
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• |
An unsatisfying amount of MC for the |
|
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Lowest: Unsatisfying |
|
topic of the page |
|
|
|
|
amount of MC – Wedding |
• |
Poor page design |
|
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|
dresses |
• |
Lacking helpful SC for the purpose of the |
|
This page exhibits many Lowest quality |
|
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page |
|
characteristics. |
|
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Lowest: Malicious, harmful, |
|
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|
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or deceptive – Asks for |
• |
Malicious, harmful, or deceptive |
|
This is a shopping checkout page, but it asks for the |
|
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personal information |
|
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(YMYL) |
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user’s government ID number, driver’s license |
|
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number, ATM pin number, bank account |
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information, etc. |
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Proprietary and Confidential – Copyright 2015 48
|
Type of Webpage/Content |
|
Lowest Quality Characteristics of the Page |
|
Explanation |
|
||
|
Lowest: Autogenerated |
|
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|
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content – About LG imprint |
|
• |
Lowest quality MC (autogenerated |
|
This page was created to get users to click on Ads. |
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lock code |
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||||
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content) |
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All content is copied from other sources, and the |
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page is auto-generated. The fact that users are told |
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that the page is auto-generated does not change the |
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rating. |
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Lowest: Fraudulent – |
|
• |
Extremely negative or malicious |
|
There are many claims of fraud and financial |
|
|
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Charity (YMYL) |
|
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reputation |
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||
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problems about this organization on reputable news |
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sites and charity watchdog sites: Negative review 1, |
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Negative review 2, Negative review 3, and Negative |
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review 4. |
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Lowest: No website |
|
• |
No website information for YMYL website |
|
There is no information about who created this |
|
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website, no contact information, and no authorship |
|
||||
|
information – About dry |
|
• |
Lacking expertise; not very trustworthy or |
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||
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information. |
|
||||
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sockets (YMYL) |
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authoritative for the purpose of the page |
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Medical pages require a high degree of user |
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trust. Because there is no information about who |
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owns this website and who created this content, we |
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will consider this an untrustworthy website. |
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Lowest: Fake directory |
|
• |
Deceptive page design (Ads disguised as |
|
The links on the page appear to link to helpful |
|
|
|
page - Mesothelioma |
|
|
MC) |
|
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||
|
(YMYL) |
|
• |
No website information for YMYL topic |
|
articles, but in fact the links are Ads that do not go to |
|
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articles. This is a YMYL topic, but there is no |
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indication about who is responsible for this content |
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or website. |
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Lowest: Fake search page |
|
• |
Deceptive (fake search page) |
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– Chicken recipes |
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Advertising should never disguise itself as the MC of |
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the page. Pages with Ads that are designed to look |
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like MC should be considered deceptive. |
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Lowest: Fake search page |
|
• |
Deceptive (fake search page) |
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– Chairs |
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This page was created to make money from clicks |
|
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on Ads rather than to help users. |
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|
Proprietary and Confidential – Copyright 2015 49
|
Type of Webpage/Content |
|
Lowest Quality Characteristics of the Page |
|
Explanation |
|
|
|
Lowest: Deceptive page |
|
• |
Lowest quality MC (copied content with |
|
This looks like an information website for a drug. |
|
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little or no time, effort, expertise, manual |
|
The real purpose of this page is to get users to this |
|
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purpose – Viagra |
|
|
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|
||
|
|
|
curation, or added value for users) |
|
website, and then get them to click on the “order |
|
|
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(YMYL) |
|
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||
|
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• |
No website information for YMYL website |
|
now” link, which takes users to another website. |
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|||
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All MC on this page is copied with little or no time, |
|
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effort, expertise, manual curation, or added value for |
|
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users. Here is the original source. |
|
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Lowest: Deceptive page |
|
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|
This page leads users to believe that they may |
|
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|
• |
Deceptive purpose |
|
qualify for a $1000 Walmart Gift Card. They have to |
|
|
|
purpose – Walmart gift |
|
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|
|||
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|
• |
Highly untrustworthy |
|
take a lengthy survey which is designed to get them |
|
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card survey |
|
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|||
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to install a shopping toolbar, purchase products, and |
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sign up for paid trials. The only “way out” or to |
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continue after a certain point is to provide credit card |
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information. Despite appearances, there is no |
|
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affiliation with Amazon. |
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Lowest: Deceptive page |
|
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This page claims to be an independent review of a |
|
|
purpose and design – |
|
• |
Deceptive page design and deceptive |
|
product, but the only links on the page are |
|
|
Emery cat toy page |
|
|
purpose |
|
prominent monetized links to purchase this product |
|
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on another website. This page deliberately lacks SC |
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so that the only “way out” is to click on a monetized |
|
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link. This is a deceptive page design because it is |
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designed to get users to click on the prominent links. |
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• |
Purpose of the page to make money with |
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Lowest: Deceptive page |
|
|
very little or no attempt to help users |
|
This page is titled “Washing Machine Reviews,” but |
|
|
purpose and design – |
|
• |
Lowest quality MC (copied content with |
|
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|
|
there are no reviews on the page and the content is |
|
|||
|
Washing machine reviews |
|
|
little or no time, effort, expertise, manual |
|
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copied from another website. The links all go to a |
|
||
|
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curation, or added value for users) |
|
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single Internet retailer selling washing machines. |
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This is a deceptive page design because it is |
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designed to get users to click on the prominent links. |
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Proprietary and Confidential – Copyright 2015 50
|
Type of Webpage/Content |
|
Lowest Quality Characteristics of the Page |
|
Explanation |
|
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|
This page contains a fake survey, which appears to |
|
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|
promise users the opportunity to win an Apple |
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MacBook Air, an iPhone 5c, or a Galaxy S4. |
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However, after completing some survey questions |
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Lowest: Deceptive page |
|
• |
Deceptive purpose |
|
and selecting the product the user would like to win, |
|
|
purpose – Fake survey |
|
|
the user is redirected to website after website to |
|
||
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• |
Highly untrustworthy |
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||
|
page |
|
|
complete more and more survey questions, while |
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being asked to supply more and more personal |
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information, including medical information and bank |
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account information. |
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There is no information about who is responsible, |
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even though this website asks for highly personal |
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information such as bank account numbers. Despite |
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|
appearances, there is no affiliation with Google. |
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The title of this page is “Rachael Ray Diet Blog,” but |
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|
the page has nothing to do with Rachael Ray or her |
|
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diet or her products. This page exists to sell |
|
|
Lowest: Deceptive page |
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|
products using Rachael Ray’s name and image. In |
|
|
purpose – Rachael Ray |
|
• |
Deceptive purpose and deceptive content |
|
fact, there is a brown-text-on-brown-background |
|
|
Diet Blog |
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section at the bottom of the page (which we |
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consider to be hidden text) that says “Disclaimer: |
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Rachael Ray is not affiliated with nor does she |
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sponsor or endorse this blog.” This page is |
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deceptive in spite of the disclaimer! |
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This example has been annotated with red text at |
|
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the top to point out deceptive aspects of this page. |
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Lowest: Deceptive page |
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design – Javascript alert |
|
• |
Deceptive or misleading page design |
|
Some users might not even notice the MC because |
|
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box |
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it is under a long list of Ads. Users may mistake the |
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Ads for MC. |
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Lowest: Keyword stuffing – |
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• |
Lacking in purpose |
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• |
Lowest quality MC (gibberish, keyword |
|
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|
|
Imodium for dogs |
|
|
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|
||
|
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|
stuffing) |
|
This page has no helpful MC and no helpful |
|
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|
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|
||
|
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|
purpose. |
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|
Proprietary and Confidential – Copyright 2015 51
|
Type of Webpage/Content |
|
Lowest Quality Characteristics of the Page |
|
Explanation |
|
|
|
|
|
|
|
|
The homepage of this website indicates it was last |
|
|
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|
|
updated in 2005. Additionally, using the Internet |
|
|
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|
|
Archive Wayback Machine, we can see that this |
|
|
Lowest: Unmaintained |
|
• |
The website appears to be not |
|
page hasn’t changed since 2005. That is cause for |
|
|
|
|
maintained or updated |
|
concern on a medical website, which needs a high |
|
|
|
YMYL page – Medical |
|
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No website information for YMYL website |
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degree of trust as medical advice changes over |
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information website (YMYL) |
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Lacking expertise; not very trustworthy or |
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time. Unmaintained medical information can be |
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authoritative for the purpose of the page |
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dangerous. |
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Difficult to distinguish MC from SC, Ads |
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There is no information about who created or is |
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responsible for this content. There is no evidence of |
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E-A-T. Also, the page design makes it very difficult |
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to tell which links are SC and which are actually |
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Ads. |
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Lowest: Malicious website – |
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Very negative, malicious, |
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This website took users’ money and physically |
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Site selling products related |
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threatened users who complained. These articles |
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to eyewear |
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or financially fraudulent reputation |
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on Wikipedia and the New York Times describe the |
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deceptive techniques used by this website and |
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provide other negative information about the website |
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and its owner. |
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Lowest: Gibberish – |
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Lacking in purpose |
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Celebrity site |
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Lowest quality MC (gibberish) |
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This page has no helpful MC and no helpful |
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purpose. |
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Lowest: Gibberish – PDF |
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Lowest quality MC (gibberish) |
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file |
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Lack of purpose |
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This is a gibberish PDF file. We don’t have any idea |
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why this was created. There are no links or Ads. |
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This page has no purpose and no reason to exist. |
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Lowest: Gibberish – Flu |
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Lacking in purpose |
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treatment |
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Lowest quality MC (gibberish) |
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This page has no helpful MC and no helpful |
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purpose. |
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Lowest: Gibberish – NFL |
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Lacking in purpose |
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jerseys |
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Lowest quality MC (gibberish) |
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This page appears to have been created just to link |
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to other pages. |
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Proprietary and Confidential – Copyright 2015 52
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Type of Webpage/Content |
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Lowest Quality Characteristics of the Page |
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Explanation |
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Lowest: Gibberish– Acai |
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Lacking in purpose |
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Lowest quality MC (gibberish, keyword |
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This page appears to have been created to lure |
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berry cleanse |
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stuffing) |
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users interested in “acai berry” to the page so they |
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will click on the top links. The text is gibberish and |
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full of keyword stuffing. |
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Lowest: Lack of purpose – |
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Lowest quality MC (gibberish) |
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Free credit report |
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Highly untrustworthy |
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This page has deceptive features, such as a friend |
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request, a prize alert, and a download button. |
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Lowest: Lack of purpose – |
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Lacking in purpose |
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Lowest quality MC (gibberish, keyword |
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Las Vegas gambling terms |
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stuffing) |
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This page has no MC and no helpful purpose. |
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Lowest: Highly |
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Highly untrustworthy, unreliable, |
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untrustworthy – Article |
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unauthoritative, inaccurate or misleading |
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This content is poorly written and uses a lot of words |
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about how to cure stomach |
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• |
No website information for YMYL topic |
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flu |
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to say very little. There is no information about who |
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is responsible for the content and no contact |
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information for this YMYL medical topic. |
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Lowest: Highly |
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This is a download website with only one page – this |
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untrustworthy – Download |
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Highly untrustworthy (suspect download) |
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page. There is a lot of text (with grammar and |
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page |
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spelling errors) promising that users will make |
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money from this free download. The purpose of the |
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page seems to be to entice users into clicking on the |
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links with the promise of making money. |
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Lowest: Low quality MC – |
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Lowest quality MC |
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This content has many problems: poor grammar, |
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Article about popping |
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Lacking expertise; not very trustworthy or |
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and sentences which are meaningless or state |
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pimples |
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|
authoritative for the purpose of the page |
|
something obvious. For example: "Popping pimples |
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could be or could be not the new trend of getting rid |
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of them." In addition, the “About the Author” section |
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of the page has an Ad, but no information about the |
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author. |
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Proprietary and Confidential – Copyright 2015 53
|
Type of Webpage/Content |
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Lowest Quality Characteristics of the Page |
|
Explanation |
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|
Lowest: Low quality MC – |
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• |
Lowest quality MC |
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The level of expertise of the author of this content is |
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Article about getting a |
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• |
Lacking expertise; not very trustworthy or |
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|
|
|
mortgage in Texas |
|
|
authoritative for the purpose of the page |
|
not clearly communicated. Providing this |
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background information is particularly important for |
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medical, financial, or other topics for which expertise |
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is needed. This is a YMYL page. |
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Lowest: YMYL page with |
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inaccurate information – |
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We must evaluate this page from the point of view of |
|
|
Chest pains and smoking |
|
• |
YMYL page with inaccurate potentially |
|
|
|
|
(YMYL) |
|
|
dangerous medical advice |
|
a user visiting this page from a search engine, rather |
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than a participant. The question is poorly worded |
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and difficult to understand. The answers are poorly |
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worded and have incorrect and potentially |
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dangerous medical advice. The MC is low quality. |
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Lowest: YMYL page with |
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• |
YMYL page with potentially damaging |
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|
financial advice |
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|
bad information – Paying |
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|
|
This page gives loan advice which can be potentially |
|
|
|
|
• |
Highly untrustworthy, unreliable, |
|
|
||
|
off loans (YMYL) |
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|
|||
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unauthoritative, inaccurate or misleading |
|
damaging, for example, instructing people not to pay |
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back their loans. The article has grammar and |
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spelling errors, and the page is highly untrustworthy. |
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This page is selling Nike Air Jordan shoes. When |
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you look at the “Contact Us” page, it does not give |
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Lowest: Potentially |
|
• |
Highly untrustworthy, unreliable, |
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the name of a company or a physical adress, which |
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unauthoritative, inaccurate or misleading |
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also cannot be found anywhere else on the website. |
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untrustworthy shopping |
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• |
Completely inadequate or untrustworthy |
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This amount of contact information is not sufficient |
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page with insufficient |
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customer service information for a |
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enough for a shopping website. |
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|
|
contact info – (YMYL) |
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shopping website |
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In addition, the “Shipping and Returns” page has the |
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name of another company that seems to be |
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unrelated. There are also official looking logos at |
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the bottom of the homepage, including the Better |
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Business Bureau logo and Google Checkout logo, |
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that don’t appear to be affiliated with the website. |
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