Unit 10. Management and Logistics

Lead in

1. B is the recent one. B places greater emphasis on the human being in the organization; focuses attention on the results to be accomplished, on objectives, rather than just things or activities; adds the concept that accomplishment of the members’ personal objectives should be integrated with the accomplishment of organizational objectives.

2. Possible options: leadership, types of managerial decisions, decision-making process, teamwork, communication skills, etc.

Vocabulary

2.

1. g; 2. e; 3. a; 4. h; 5. f; 6. j; 7. i; 8. d; 9. b; 10. c.

1. container; 2. vehicles; 3. warehousing and storage; 4. consignee; 5. lading; 6. vendor; 7. cargo; 8. distribution; 9. shipping rates; 10. forwarder.

5.

1. maintenance; 2. inventory management; 3. haulage contractors; 4. warehousing; 5. container; 6. liaise; 7. customs clearance; 8. vehicles; 9. vendor; 10. freight forwarding.

Reading 1

G

1. to associate, association, associate; 2. manage, manager, managerial; 3. to handle, handling, handler; 4. to ally, alliance; 5. to integrate, integration, integrated; 6. to distribute, distributor, distributive.

H

1. industry, fleets 2. systems, cost; 3. chain; 4. marketplace; 5. alliances, contractors

Grammar

1

1. to miss. 2. losing. 3. to giving. 4. employing. 5. to sign. 6. postponing. 7. to prepare. 8. to close down. 9. taking. 10. thinking.

2

1. doing; 2. do; 3. doing; 4. to doing; 5. do; 6. doing; 7. to do; 8. to do; 9. doing; 10. to do.

3

1. to be; 2. locking; 3. to prepare; 4. unpacking; 5. to send; 6. to meet; 7. interrupting; 8. making; 9. damaging; 10. recruiting; 11. to learn; 12. to deliver; 13. delaying; 14. losing; 15. to implement.

Reading 2

C

1. recently, 2. perception, 3. competition, 4. standard, 5. arguably, 6. to win, 7. requirement, 8. component, 9. important, 10. products.

D

1. c, 2. k, 3. j, 4. e, 5. i, 6.h, 7. d, 8. f, 9. g, 10. b, 11. a.

E

1. adversary, adversity, adversative, adversarial, adverse; 2. to motivate, motivation, motivational; 3. to compete, competition, competitor, competitive; 4. to accept, acceptance, acceptant, acceptation, acceptable, accepted; 5. to customize, customer, customization, customized, customizable; 6. to require, requirement, required; 7. to organize, organizer, organization, organizational.

Unit 11. Supply Chain Management

Lead in

1) A supply chain is a system of organizations, people, activities, information, and resources involved in moving a product or service from supplier to customer. Supply chain activities transform natural resources, raw materials, and components into a finished product that is delivered to the end customer. Some supply chains are simple, while others are rather complicated. The complexity of the supply chain will vary with the size of the business and the intricacy and numbers of items that are manufactured.

2) Elements of the Supply Chain: 1. Customer: The customer starts the chain of events when they decide to purchase a product that has been offered for sale by a company. The customer contacts the sales department of the company, which enters the sales order for a specific quantity to be delivered on a specific date. If the product has to be manufactured, the sales order will include a requirement that needs to be fulfilled by the production facility. 2. Planning: The requirement triggered by the customer’s sales order will be combined with other orders. The planning department will create a production plan to produce the products to fulfill the customer’s orders. To manufacture the products the company will then have to purchase the raw materials needed. 3. Purchasing: The purchasing department receives a list of raw materials and services required by the production department to complete the customer’s orders. The purchasing department sends purchase orders to selected suppliers to deliver the necessary raw materials to the manufacturing site on the required date. 4. Inventory: The raw materials are received from the suppliers, checked for quality and accuracy and moved into the warehouse. The supplier will then send an invoice to the company for the items they delivered. The raw materials are stored until they are required by the production department. 5. Production: Based on a production plan, the raw materials are moved inventory to the production area. The finished products ordered by the customer are manufactured using the raw materials purchased from suppliers. After the items have been completed and tested, they are stored back in the warehouse prior to delivery to the customer. 6. Transportation: When the finished product arrives in the warehouse, the shipping department determines the most efficient method to ship the products so that they are delivered on or before the date specified by the customer. When the goods are received by the customer, the company will send an invoice for the delivered products.

3) Supply chain management (SCM) is the management of the flow of goods. It includes the movement and storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption. Interconnected or interlinked networks, channels and node businesses are involved in the provision of products and services required by end customers in a supply chain. Supply chain management has been defined as the "design, planning, execution, control, and monitoring of supply chain activities with the objective of creating net value, building a competitive infrastructure, leveraging worldwide logistics, synchronizing supply with demand and measuring performance globally."⁷¹