1. Complete the sentences with the correct form of the word in bold. The first sentence has been done for you.

1. What a/an exhausting business trip! I need to take a day off and relax before starting to work! exhaust

2. I feel very __ when I can’t remember someone’s name. embarrass

3. She gets very __ when she speaks French and people do not understand her. frustrate

4. It is __when people are late for important meetings. irritate

5. They found the atmosphere in a new office very __. depress

6. The conference lasted the whole day, so I was very __ and decided to go to bed early. tire

7. Nick wasn’t very __ when we laughed at his new tie. amuse

8. We were really __ when they announced test results. shock

9. We were very __, as they hadn’t come to a conclusion after tense negotiations. disappoint

10. I’m really __ in the area of innovation in online marketing. interest

2. Complete the sentences using the following verbs in the correct form. The first sentence has been done for you.

send	give
produce	park
call	offer
read	employ
show	seal

1. Do you know the delegate giving the presentation?

2. Most of the vending machines __ in their factory are exported.

3. A week after the job interview, Lisa received an email __ her the job.

4. They will never be able to find the money __ in the robbery.

5. The branch bank __ 300 people opened last month.

6. She didn’t talk much about the sales figures __ by their shop in Japan.

7. The brochures __ by the company didn’t contain any information I needed.

8. The waiting room is empty except for one client __ a brochure.

9. There were three new corporate cars __ outside the office.

10. Your partner __ Mike phoned twice while you were having a meeting.

3. Make one sentence from two. Complete the sentence with an -ing or –ed clause. The first sentence has been done for you.

1. A number of candidates applied for this job position. Most of them were not quite qualified. Some of the candidates applying for this job position were not quite qualified.

2. The products are manufactured in Germany. They offer good quality at a reasonable price.

3. The managers work at our Head Office in Tokyo. Only they can make the real decisions.

4. The cargo was damaged while in shipment. It has now been sealed.

5. The sales assistant answered all my questions about a new mobile phone model. He was very helpful and polite.

6. The employees were invited to the corporate party. A few of them couldn’t come.

7. The technician checked the network in the office. He said there were some problems connected with electricity supply.

8. This Japanese company was founded in 1996. It is a leader in the IT market now.

9. The items were shipped a week ago. They are in stock now.

10. The questionable issues are highlighted yellow. They require close examination.

Case Study

Read the text. What is its main idea? What is the pioneering spirit Hudson’s Bay Co. left to US retailers?

Write a critical review of the text (100-150 words).

Quick Response, Canadian Style

Executives at Toronto-based Hudson’s Bay Co. left the pioneering spirit to US retailers when it came to developing Quick Response technology. They sat on the sidelines watching and learning from their US counterparts for years.

Then, in late 1991 the decision was made to implement QR technology and Hudson’s Bay executives quickly made up for lost time. Everything from UPC codes to floor-ready processes was set up and put into effect in less than two years. Ironically, as US retailers and manufactures hammer out guidelines for floor-ready merchandise today, they are looking to their neighbors to the north for tips.

According to Peggy Macek, director of merchandise systems at Hudson’s Bay Co, getting suppliers to comply with the various standards, including floor ready merchandise processing, involves a lot of collaborating and understanding and a bit of clout and coercion as well. “We made it very clear to our suppliers what we expect of them, and gave them guidelines for making it happen. To our way of thinking there was no sense talking QR without having merchandise floor ready, and we did our best to help them see the benefits of coming on line”, says Macek. “There are suppliers who balked initially, but we are the largest retailer in Canada. They quickly came to the conclusion that you can’t fight city hall.”

No doubt, the fact that The Bay cut off one of its largest suppliers for one month for refusing to comply with standards sent clear message to Canadian manufacturers. Currently, the retailer requires suppliers to price merchandise prior to shipping. Hangers have been standardized by merchandise type, and shipping cartons are moving through the DC without being opened.

While the Canadian retail scene is quite different from the US – fewer retailers and manufactures are more spread out, for example – the benefits realized by The Bay are significant. “We are saving millions of dollars in distribution functions,” reports Macek. “We used to have five distribution centers. Now, because of technology that has been implemented and the speed with which we can push goods through the pipeline, we were able to shut down three DC’s.

In the past, it took as long as two to three weeks for product to get from the DC to the selling floor at the Bay. Today, product bound for stores in Toronto and Montreal is usually on the selling floor within a day or two on arriving at the DC. Stores located in more remote areas of the country can have product on the selling floor five to six days after arrival at the DC. Hudson’s Bay Co., the oldest retailer in North America, had total sales in excess of $5 billion in 1993. The retailer operates 102 full-line department stores called The Bay, and a discount store division known as Zellers.

 

Translation

Translate the sentences focusing on the underlined terms.

Goods

1. Certain goods are stored under char­ge of customs viz. customs seal until the import du­ties are paid or until the goods are taken out of the country.

2. Convenience goods are consumer goods which the customer usually purchases frequently, immediately, and with the mini­mum of effort buying.

3. Customs goods classification is done according to the relevant customs nomenclature.

4. Dangerous goods are classified as being hazardous, especially when they are to be transported and they should be packed and labelled in accordance with the provisions of the relevant conventions or regulations.

5. Goods are all material and non-material things (e.g. products and services) which can be used to satisfy needs; they are products that are suitable to be moved through the business chain; they are whole or part of the cargo received from the shipper, including any equipment supplied by the shipper.

Lead time

1. Assembly lead time is known to be the time between the moment of work order is issued to the assembly floor and the moment of delivery of the assembled product to the store or supplying organizations.

2. Cumulative lead time is the summation of the lead times of all the activities on the critical path.

3. Expected demand is the quantity expected to be withdrawn from stock during the lead time when usage is at the forecasted rate.

4. Finishing lead time is the time that is necessary to finish manufacturing a product after receipt of a customer order, or the time allowed for the final assembly schedule.

5. Lead time is the period of time between the beginning of the first activity and the end of the last activity of a particular series of activities. The lead time comprises the sum of the times requi­red for the succeeding activities (including e.g. preparation, checking and set-up time) and any waiting time.

Writing