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Unit 9. Human Resources Management

Lead in: HRM

Vocabulary: key terms

Reading: manpower planning, talent management

Grammar: Modals

Case Study: recruitment procedure and HR management at Apple

Translation: key terms

Writing: report, essay

Culture: British business etiquette

Lead in

  1. Comment on the following phrase and give reasons for its relevance.

People are not only the most important assets, they are also the source of current operational performance and future competitive advantage for the company.

  1. Before studying this unit draw a mind map titled HUMAN RESOURCES MANAGEMENT. Think of topics that should be included in it and discuss them with group mates.

Vocabulary

  1. These are the terms for you to learn.

    1. Make sentences with them.

    2. Translate them.

  1. BFOQ (bona fide occupational qualification)

  1. career path

  1. Human Resource Management

  1. labor relations

  1. separation

  1. recruitment and selection

  1. development

  1. task specialization / division of labor

  1. cash compensation

  1. salary

  1. non-cash compensation

  1. hourly wages

  1. bonus

  1. off-the-job training

  1. collective bargaining agreement

  1. grievance procedure

  1. internal recruitment

  1. resignations

  1. on-the-job training

  1. down-sizing

  1. discharge

  1. research and audit

  1. arbitration

  1. retirement

  1. incentive or piecework wage

  1. career plateau

  1. stress interview

  1. unstructured interview

  1. value added process

  1. vertical career path

  1. horizontal career path

  1. Match definitions 1- 10 with terms a- j:

  1. The process by which a new employee or new employees are attracted to the organization and are chosen to fill specific positions.

  1. Human Resource Management

  1. The belief that productivity results for employees specializing in specific jobs and developing the skills necessary to perform those jobs.

  1. Career path

  1. The functional term describing the manner in which an employee leaves the organization.

  1. Recruitment and selection

  1. Settlement of a dispute between parties to a contract by a neutral third party without resorting to court action. It is usually voluntary but sometimes it is required by law.

  1. Labor Relations

  1. The term generally applied to those activities concerning the management of people. It includes typical personnel functions, such as recruitment, selection compensation, training, development, research and audit, and separation.

  1. Task specialization or division of labor

  1. A widely used dispute resolution mechanism, which may apply to both union and nonunion employees.

  1. Salary

  1. Set of quality control activities which transform an input into an output that is valuable to internal and/or external customers of an organization.

  1. Separation

  1. The money received for one's work over a period of time. People are not paid overtime and are paid the same salary each pay period.

  1. Arbitration

  1. A management function that addresses rules, regulations, and procedures regarding how employee behavior and performance are managed.

  1. Grievance procedure

  1. A planned progression of jobs within an organization, each of which develops business or technical skills necessary for the next higher level position.

  1. Value added process

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