- •Л. Данькевич національний університет біоресурсів і природокористування україни
- •Курс ділової англійської мови для магістрів
- •ЧIntroduction
- •Business English Level Test
- •Staff don't have to file holiday requests before they leave.
- •Excuse me, I was wondering if you could possibly help me?
- •Never include the address of the recipient at the top of a letter;
- •Include the address of the recipient at the bottom of a letter.
- •Minor complaints do not have to be reported to the director.
- •All requests must be forwarded to the personnel department.
- •21 .You have to introduce two people to each other at work / at a party.
- •Vocabulary development 1. Find the English equivalents to the following Ukrainian phrases in the sentences below.
- •Give as many equivalents to the following phrases as possible:
- •Read the text about various organisational structures paying attention to their specific differences. Different ways of organising or structuring a company
- •Use the information below to make a presentation about different phases of organisational growth Life cycle of an organisation
- •Read Aesop’s Fable and comment on its moral: a Soldier and His Horse
- •9. Find in the fable the words that mean:
- •Describing a company
- •Read this extract from Nestle Management report and note how the information is organised. Underline the key words.
- •Write or search for a short management report about a Ukrainian well-known company.
- •Read the newspaper article about the different ways in which companies are organised and do the tasks that follow: Efficient management structures are vital for success
- •Answer the questions:
- •Match these definitions with the four organisational structures described in the text.
- •The following words and expressions from the text describe different aspects of organisational structure. Which are positive and which are negative?
- •Match these collocations as they occur in the text and then complete each sentence below.
- •Verbs used with introductory ‘It’
- •The Passive verb is followed by a ‘that-clause’.
- •The Passive verb is followed by a iwh-clause' indicating that something is known or becomes known
- •The verb is followed by an adjective group and a ‘that-clause’ indicating what a situation is, seems, or becomes. The word that is often omitted.
- •The verb is followed by an adjective group and a ‘to-infmitive’ indicating what an action is, seems, or becomes.
- •The verb is followed by it, an adjective group, a /«-infinitive clause or that-clause, wh- or if clause indicating how someone evaluates or judges a situation.
- •Rewrite these sentences to form sentences showing whose opinion or viewpoint is being expressed, starting with the words provided.
- •Translate into Ukrainian paying attention to the infinitives.
- •Rephrase the following sentences using Complex Object:
- •Rephrase the following sentences into sentences with Complex Subject.
- •Unit 2 types of companies
- •Complete the sentences with the words from the box: зії}
- •Complete this fax using the following complex prepositions:
- •Read the text about different types of companies and discuss the questions below. ' Types of companies
- •Questioning techniques
- •You are going to roleplay a first meeting with a prospective client. Before making any offers, you have to find out about the buyer's needs and interests. Discuss the following questions:
- •Put the words in the correct order to make questions:
- •A) Complete the text with verbs from the box in the correct tense form.
- •Using the information in the text above make questions for these answers.
- •Match the key terms and their definitions:
- •Complete the sentences with the correct options:
- •Structuring your presentation
- •It is essential to state the purpose of your presentation near the beginning. Stating the purpose of your presentation
- •Complete the sentences using the words given. Combining the £ sentences with the number 1 will give you a complete introduction. ,q p Then do the same with those numbered 2, etc. G
- •I making outlining bringing giving filling
- •Signposting
- •Introduce your talk
- •Introduce your first point
- •Invite questions
- •Quiz. Choose the correct answer to each question, then check your answers with the specialist’s recommendations below.
- •Find in the recommendations above the words that mean:
- •Sorry, what I meant is that
- •Taking questions in presentations
- •Decide whether you agree or disagree with the following statements. Make comments.
- •I understand your position but I can assure you we ’ve our homework.
- •Evaluation What are the strengths of the presentation?
- •Word order
- •O, Object ‘0j
- •Each of the sentences below has a group of words incorrectly placed. Move them to the correct position in the sentence.
- •Rewrite these sentences, replacing the passive voice with the active voice. Make the language more direct.
- •Active verbs Compare these sentences:
- •Make changes to the sentences below, if necessary.
- •Verbs instead of noun phrases 25. Rewrite these sentences changing the noun phrases to verbs where possible. Make any other necessary changes.
- •Delete the redundant words from the following sentences:
- •Make the passage below easier to read by using any of the techniques above:
- •Read the suggested answer and compare it with yours:
- •Unit з strategic alliances
- •Vocabulary development 1. A) What are the noun forms for these adjectives? Complete it without a dictionary, then check your answers in the dictionary.
- •Write three mini-dialogues using the adjectives and nouns above together.
- •Choose the appropriate preposition to complete the sentences:
- •Management of change
- •Mergers and acquisitions
- •Match the terms with the definitions:
- •Read the article ‘After the deal’ and do the tasks that follow:
- •Describing trends
- •Change in figures
- •Figures “at” a point
- •Match the sentences (1-4) with the meaning of the tense used in each of them (a-d).
- •Phrasal or multi-word verbs in business (a combination of a verb and one or two particles)
- •Types of phrasal verbs:
- •В The following phrases summarize the main idea of each paragraph of the text. Match each phrase with the correct paragraph.
- •Report writing
- •Verbs for referring to sources
- •Very bad - really dreadful, very tired — absolutely exhausted
- •Make newspaper headlines more catchy by rewriting them. Use extreme adjectives to replace the underlined ones.
- •Adverb and Adjective collocations:
- •Make adverb and adjective collocations and use them in the
- •Adverb and verb collocations
- •I quite agree /strongly resist / sincerely trust, etc. A Political Speech
- •Put one of the following intensifying adverbs into each gap (more than one might be possible).
- •Read some facts about the history of Kraft Jacobs Suchard ag, a leading European food company, and draw a scheme of its
- •Read the mission statement of Kraft Jacobs Suchard ag and fill in the gaps using the words in the box.
- •Stages of Alliance Formation
- •Risks of Strategic Alliances
- •Unrealistic expectationsKey questions on Module 1
- •Unit 4 recruitment and selection
- •The advantages of strategic alliances
- •Vocabulary development
- •Which is the odd one out in the following lists of verbs?
- •Which of the verbs does not match a noun?
- •Complete the sentences with an appropriate preposition
- •Read the text about selection practices used across cultures and get' ready to discuss the questions that follow.
- •Choose the correct alternative:
- •Read the article about the importance of international experience in business and do the tasks that follow it. Global Careers
- •The acronym swaNs stands for 'people who are Smart, Willing, Able and Nice'. Depending on the context, these words can have different meanings.
- •Read the advertisement from the Los Angeles Times and do the tasks below: Nature’s Plus The Energy Supplements
- •Find these adjectives in the advertisement:
- •Match a-h with 1-8 to form expressions from the advert:
- •Read the following job description and answer the questions below:
- •Would this job be good for someone who ...
- •Which word or phrase means:
- •Match the verbs and prepositions and use an appropriate phrase to complete the sentences:
- •Making basic errors in your cv or an application letter can ruin your chances of getting a job. Find and correct the following mistakes:
- •Match the following expressions with their meaning: j
- •Test Choose the best options to complete the questions of an interviewer in the following job interview and try to answer them:
- •Complete the following dialogue between an interviewer and a candidate with the best option given below: Mistaken identity
- •Unit 5 training, the value of mbAs
- •Vocabulary development
- •Match the adjectives describing abilities with the appropriate definitions:
- •2. Which is the odd one out in each set?
- •3. Complete the sentences with prepositions from the box.
- •Read the text about training across cultures and do the tasks that follow: How to learn
- •Match the approaches to teaching and learning from the box with their definitions:
- •Write a short paragraph covering the following questions:
- •Read the three extracts from brochures advertising training courses. Which ones would appeal to you, and why? ®
- •Write an email to your hr manager, asking for permission to attend a training course of your choice.
- •Read the statements and decide which form best fits each space:
- •Getting things done
- •Managing people
- •Rewrite the sentences using have or get. Decide whether or not you want to emphasise who does or did the work.
- •React to the statements below using the words in brackets, as in the example. Suggest solutions.
- •Discuss the following issues:
- •Read the article about language teaching in business schools and do the tasks that follow. Communication: Students appreciate polyglot approach
- •Fill in the gaps with the words from the box, then continue r
- •;Role-playing exercise.
- •True or false?
- •Look at the Top Tips for Job Interviews and complete the sentences using the words in the box:
- •Read the list of questions asked during the job interview and divide them into two columns. Then simulate a conversation using these questions.
- •Read the article about the work and learning experience of a global manager. Using the highlighted phrases retell the text.
- •Vocabulary development
- •2. Match each of the nouns in the box with one set of verbs:
- •The five teams every organisation needs
- •Match the words in italics from the text above to the phrases below:
- •To support and promote the development c'
- •Below are some rules of teamwork. Match the laws and the explanations:
- •Some common expressions used in meetings:
- •Read the article from the magazine ‘The Economist’ about meeting techniques and do the tasks that follow it. Think before you meet
- •Modals of deduction, speculation or certainty
- •.Talking about the present
- •Talking about the Past
- •Make deductions about the following past situations:
- •Rephrase using must, may, can’t
- •Open the brackets using the appropriate form of Infinitive:
- •Fill in the gaps with must, can’t, couldn’t, needn’t with Perfect Infinitive.
- •Two people are talking about Robert. Read this conversation andj fill in the gaps with the appropriate phrase from the box:
- •Describing time spans and limitations
- •Is there a deadline involved?
- •Taking the above examples into consideration, answer these questions.
- •The report will be available until noon.
- •Choose correct words to complete the following sentences.
- •Unit 7
- •Information and management
- •Tactile and strategic ;
- •Auditory and visual ‘ l
- •Replace the underlined word or phrase in the passage using the words in the box.
- •Contribute b) breakdown c) horizontal d) is centred on
- •Find a word or phrase from the text above that have a similar meaning:
- •Note:technology/equipment
- •Read the article about how businesses will be organised in the future and do the tasks that follow it. !, The e-lance economy jj
- •Read the article about technology-based human resource management and do the tasks that follow it. Human resources goes technical
- •Of a specific event.
- •Speculating about the present (Hypothetical / Imaginary possibilities with 4f)
- •Speculating about the past
- •If you are imagining possibilities in the past, we often use if to describe the hypothetical situation.
- •Talking hypothetically about the past and the present together
- •I trust you, that’s why I lent you the money.
- •Respond to the situation:
- •What would you say in these situations? Write sentences using the words in brackets.
- •Here are some unlikely situations. What would you do if any of them happened to you?
- •Read the article from The Economist about how information technology is speeding up business decision-making and creating a real-time economy and do the tasks that follow:
- •Complete the passage with the words from the box.
- •It seems best to start with ...
- •I think we could give you ...
- •In negotiations it is often desirable to adapt your language so that you don’t appear aggressive. Choose the prompts below to make the following statements sound more diplomatic.
- •There’s no way we can invest in your project in its present form.
- •Invitations and thanking people for hospitality Useful language
- •Inviting
- •Complete the faxed invitation to Michael Williams, professor sociology at Baltimore University with prepositions.
- •Read Michael Williams’s reply and choose the more formal expressions in each pair of words or phrases.
- •Law/regulation/procedure
- •Choose the appropriate word (law/regulation/procedure) to complete the sentences :
- •Useful language
- •Complete the sentences with the words from the box:
- •Complete the sentences with the appropriate word from the box.
- •Read the text about Dell's plans to assemble pCs in South America and do the tasks that follow.
- •Match these nouns as they occur together in the text:
- •Match these verbs and nouns as they occur in the text:
- •Use an appropriate phrase from above to complete each sentence.
- •Using the 'Six Thinking Hats' technique brainstorm creative ideas
- •Complete the table by matching the connectors and their meaning:
- •Textual connectors and sequence markers
- •Complete the table by filling in the corresponding connectors and markers:
- •Write a short paragraph on each item below.
- •Formal register
- •Match the less formal word with the more formal that has the same meaning:
- •In the letter below choose the word or phrase that is more formal in tone.
- •Information/News
- •Endings
- •Look up the pronunciation of the above mentioned words in the dictionary and write out the examples:
- •Unit 9 business culture and social etiquette
- •Vocabulary development
- •Fill in the gaps in the sentences below using the words and phrases in the appropriate form:
- •Express your point of view in writing (10 sentences).
- •Read the article about globalisation and international standards and write a summary. 'Corporate culture trumps national culture'
- •You shouldn’t...
- •Discuss the characteristics of management and international business cultures. The questions below may help you.
- •Useful phrases:
- •Below is an extract from a briefing session about setting up a corporate website. Complete it with the words from the box.
- •Answer the questions about the briefing session above:
- •Read the text about advertising and give Ukrainian equivalents of the underlined words or expressions. The power of persuasion
- •Read the text below and think of the word which best fits each space. Use only one word in each space. Functional food
- •Emphasising
- •Render the following sentences into Ukrainian:
- •None at all, none whatsoever, not by any means, not a single one
- •Inversion
- •Make the following sentences emphatic:
- •Render the following sentences into English using the inversion where possible:
- •Something left over as a residue; remainder; залишок, залишковий продуктUnit 5
- •Unit 7
- •Unit 8
- •Unit 9
- •Навчальне видання л. Данькевич курс ділової англійської мови для магістрів
Vocabulary development
Which is the odd one out in the following lists of verbs?
appoint, engage, employ, hire, interview, recruit, select, take on
dismiss, fire, lay off, make redundant, sack, transfer
achieve, attain, reach, meet, set
appraise, assess, evaluate, instruct, measure
Which of the verbs does not match a noun?
an applicant |
a job |
an employee |
an interview |
a situation |
a deadline |
select |
apply for |
hire |
hold |
approach |
set |
retire |
offer |
fire |
carry out |
handle |
take |
reject |
accept |
recruit |
attend |
deal with |
fix |
screen |
regulate |
appoint |
conduct |
experience |
meet |
evaluate |
leave |
implement |
make |
operate |
miss |
Complete the sentences with an appropriate preposition
My colleague has decided to apply the position of Team
Leader.
Who is accountable the quality of the product?
When did you graduate the university?
We are looking for people with a degree agronomy.
I have been assigned this branch since Alex left.
He is responsible about 40 members of the staff.
I have sent the application form the wrong address.
I’ve got an interview the management job with CTB.
Read the text about selection practices used across cultures and get' ready to discuss the questions that follow.
Approaches to selection vary interviewed for the desired
significantly across cultures. qualities.
There are differences not only in In Anglo-Saxon cultures, what is
the priorities that are given to generally tested is how much the
technical or interpersonal individual can contribute to the
capabilities, but also in the ways tasks of the organisation. In these
that candidates are tested and cultures, assessment centres,
intelligence tests andmeasurements of competencies are the norm. In Germanic cultures, the emphasis is more on the quality of education in a specialist function. The recruitment process in Latin and Far Eastern cultures is very often characterised by ascertaining how well that person 'fits in' with the larger group. This is determined in part by the elitism of higher educational institutions, such as 'the grandes ecoles' in France or the University of Tokyo in Japan, and in part by their interpersonal style and ability to network internally. If there are tests in Latin cultures, they will tend to be more about the Anglo-Saxon notion of'intelligence1.
Though there are few statistical comparisons of selection practices used across cultures, one recent study provides a useful example of the impact of culture. A survey conducted by Shackleton and Newell compared selection methods between France and the UK. They found that there was a striking contrast in the number of interviews used in the selection process, with France resorting to more than one interview much more frequently. They also found that in the UK there was a much greater tendency to use panel interviews than in France, where one-to-one interviews are the norm. In addition, while almost 74 per cent of companies in the UK use references from previous employers, only 11 per cent of the companies surveyed in France used them. Furthermore, French companies rely much more on personality tests and handwriting analysis than their British counterparts.
Many organisations operating across cultures have tended to decentralise selection in order to allow for local differences in testing and for language differences, while providing a set of personal qualities or characteristics they consider important for candidates.
Hewitt Associates, a US compensation and benefits consulting firm based in the Mid West, has had difficulties extending its key selection criteria outside the USA. It is known for selecting 'SWANs': people who are Smart, Willing, Able and Nice. These concepts, all perfectly understandable to other Americans, can have very different meanings in other cultures. For example, being able may mean being highly connected with colleagues, being sociable or being able to command respect from a hierarchy of subordinates, whereas the intended meaning is more about being technically competent, polite and relatively formal. Similarly, what is nice in one culture may be considered naive or immature in another. It all depends on cultural context.
Some international companies, like Shell, Toyota, and L'Oreal, have identified very specific qualities that they consider strategically important and that support their business requirements. For example, the criteria that Shell has identified as most important in supporting its strategy include mobility and language capability. These are more easily understood across cultures because people are either willing to relocate or not. There is less room for cultural misunderstandings with such qualities
.
Discussion:
What are the different methods a company can use to find new employees? Which are you most familiar with?
Which do you think are most effective?
Do you think selection methods vary from country to country?
What are the most common selection methods used by companies and organisations in our country?
LANGUAGE FOCUS
The -ing forms
When it is used in conjunction with ‘be’ to express progressive aspect (e.g. We’re waiting), the -ing form has a verbal function and is traditionally called a participle. It is a participle in commonly-used constructions like
Let’s go swimming. Come dancing with us.
It can also function as an NP, in which case it is traditionally called the gerund, as in I like swimming.
Standing here all day, I could see some very strange people, (a participle)
Standing here all day makes me very tired, (a gerund)
-ing as participle Nuclear stress on the noun |
-ing as gerund Nuclear stress on the -ing form |
boiling water changing circumstances the following example sliding doors a moving staircase |
a changing room boiling point working clothes writing paper a bathing costume |
The -ing participle as adjective
The -ing participles above are not ‘full’ adjectives, in that they cannot be modified by ‘ very ’ or ’too', nor can they be compared.
However, a number of -ing participles can be used as ‘full’ adjectives,
e.g. That is a very/more interesting exciting/amusing/entertaining, etc.) story.
When -ing is used as an adjective, it usually refers to a characteristic feature of the thing referred to by the noun and not to any specific act.
Notice the difference:
The speaker was given a standing ovation. (= the kind of applause given when all the audience is standing)
I can see several people standing. (=They are standing now.)
There could be no question of the —ing form coming before the noun in 7 can see several people standing at the back ’.
Match the equivalents. Pay attention to some phrases that have two meanings:
1 |
standing dish |
a. |
стрибок 3 місця |
2 |
standing place |
b. |
постійна комісія |
3 |
standing committee |
c. |
вічна загроза |
4 |
standing jump |
d. |
невичерпний об'єкт для жартів |
5 |
standing menace |
e. |
чергова страва |
6 |
standing jest |
f. |
звичайна тема |
7 |
standing order |
g- |
стояче місце (в театрі) |
8 |
standing room |
h. |
місце для пасажирів, що стоять |
|
|
i. |
статут; регламент |
|
|
j- |
постійне платіжне доручення |
The -ed participle
The past, or -ed participle can be used in
an active verbal group (The guests have arrived), or
a passive verbal group (Someone has been injured)
When it is passive, the -edparticiple is often used as an adjective: e.g. The injured man was taken to hospital.
‘Active’ participles are rarely used in this way: we could not use ‘arrived’ as an adjective before guests. Among the few active participles that can be used adjectivally are:
an escaped prisoner, a fadedflower, fallen leaves, a grown man.
Some more examples of passive participles used as attributive adjectives:
a broken window a closed shop a finished article
an honoured guest lost property a recorded talk
the spoken word an organized attempt
The negative prefix un- is often attached to a passive -ed participle: an unbroken record an unfinished article
Negative adjectives on this pattern are even formed when there is no corresponding positive adjective:
His conduct was uncalled for / unheard of.
The game offered untold wealth to the most talented players.
An -ed participle is often made into a compound with the help of well, badly or half:
a well-/badly-/half-finished job, a well-/badly-built house, well- behaved children.
-ed can be added to a noun when there is no corresponding verb:
A bearded man, a blue-eyed baby, a four-engined aircraft;
A ragged, wretched, aged man leaning heavily on a crooked stick, helped along by his good-tempered wife.
We must distinguish the -ed adjectives from the -ing:
This story amuses me. This story is amusing. I am amused by it.
The difference between -ed as adjective and -ed as pure passive is seen in these two examples:
I am very worried about you. (adjective)
We were worried by mosquitoes all night, (passive)
Many -ed participles which cannot be preceded by ‘very’ can be modified by other intensifiers such as very much, well, badly, completely, greatly, highly, absolutely.
e.g. The story was completely forgotten. He is a highly qualified specialist.
Concerned and involved follow the nouns they modify: e.g. I would like to see all the team members involved. Some of the farmers concerned suffer particularly from the low prices
.
A few old past participles survive as adjectives in a form different from that of the past participle: >r
Past participle
Adjective
bent, bended
bent
drunk
lit
drunken
lighted
rotten
sunken
shaven
rotted
sunk
shaved
e.g. clean-shaven cheeks, sunken garden, a lighted candle, on bended „ knees
The past participle can be used as part of Complex object: We found the door locked. You must have your photo taken.
