5. Match the words in italics from the text above to the phrases below:

1. to supply with energy, to become stronger

2. to make something seem bigger or more important

3. to provide the place and everything that is needed for an organized event

4. money that is collected and kept for a particular purpose

5. showing concern for humanity

6. the way that people in an organisation think and behave

7. the state of being healthy

8. thoroughgoing check or examination of jobs that need to be done to keep an organisation working properly

9. to estimate income and plan domestic expenditure of an individual >

10. To support and promote the development c'

11. .to direct

12. a very important event in the development of an organisation

TEAMWORK is essential for competing in today's global arena. Build a star team, not a team of stars. Diversity of thought, perception, background and experience enhance the creativity and innovation. A team should not just be diverse; it has to make the most of it.

6. Below are some rules of teamwork. Match the laws and the explanations:

the Law of Significance the Law of the Big Picture the Law of the Niche the Law of the Chain the Law of the Bad Apple the Law of Identity the Law of Communication

all players have a place where they add

the most value.

rotten attitudes ruin a team.

the goal is more important than the

role.

shared values define the team.

the strength of the team is impacted by

its weakest link.

one is too small a number to achieve greatness.

interaction fuels action

1. .As the team leader was away for a few days, the facilitator assumed responsibility for the organization of the tasks.

2. Pressure is on the team to invent new ways of working on the projects.

3. The new team leader will not tolerate lateness.

4. The project will soon be behind schedule if we don’t employ more workers.

5. I've decided to start a career in business with Kevin. We're going to open a small tool hire shop.

6. We all arrived at about eight o'clock but the project leader didn't appear until half past ten.

7. When a team first meet it takes time for individual members to learn how to work together.

8. Choose the best alternative to complete the definitions:

1. A work team is a group of people that

1. are working to achieve a common goal;

2. are working to get a pay check;

3. are getting along and hanging out on the weekends;

4. pretend to like each other at work.

2. Team building can be best described as:

1. finding friend among your team members;

2. time used to allow members of a team to get to know each other;

3. creating job satisfaction;

4. forming a clique.

3. Clique occurs when

1. you get mad at your best friend;

2. you hang out with different friends at the movies;

3. you sit with the exact same people at lunch every day;

4. you don’t have any friends.

4. When members recognise that the leader has special expertise in an area,

1. position influence originates;

2. expert influence originates;

3. reward influence originates;

4. identity influence originates.

5. Result from the leader’s ability to give or withhold rewards:

1. position influence;

2. reward influence;

3. identity influence;

4. expert influence. ^;--

6. The way people get along with each other is referred to as

1. human relations;

2. influence; ;

3. leadership;

4. leadership style. ,f

7. To delegate means to

1. direct your employees while creating job satisfaction;

2. determine your leadership style;

3. pick a person to be the leader of the group, because every group need a leader;

4. assign people in a group specific tasks, so that work may be completed faster and at a higher quality.

BUSINESS COMMUNICATION SKILLS: MEETINGS