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15. Agree or disagree to the following. Correct wrong statements.

  1. Each of the following is the functions of management: planning, organizing, directing, controlling, financing.

  2. Planning is the process of setting objectives and then determining the steps needed to attain them.

  3. The planning process itself consists of three steps.

  4. Decision-making is the process of choosing from among alternatives.

  5. Organizing involves showing employees how to do the job.

  6. Budgeting is the process of recruiting, selecting, training, and developing organizational personnel.

  7. To be good leaders managers must know about the production process.

  8. Managers must understand interpersonal and organizational communication.

  9. Controlling is a mechanical process for analyzing quantitative results.

  10. Computerized information systems are used in the controlling process.

16. Determine which of the management functions is demonstrated by each sentence.

  1. A manager estimates demand, the number and kind of workers that will be needed at various times.

  2. A manager is measuring the performance of employees.

  3. A manager shows an employee how to perform the job correctly after the employee has made a mistake.

  4. A manager finds and selects people who can do what needs to be done.

  5. A manager is trying to increase production by promising employees to pay better salary for better performance.

17. Arrange the sentences according to the text.

1. Different tools and techniques are used for control depending on the needs and size of organization.

2. Staffing is the process of recruiting, selecting, training and developing organizational personnel.

3. There are four basic functional areas of management: planning, organizing and stuffing, leading and influencing and controlling.

4. Both operations and people are controlled.

5. Leading is the process of recruiting, selecting, training and developing organizational personnel.

6. Planning is the process of setting objectives and determining the steps needed to attain them.

7. Controlling includes three stages: establishment of standards, comparison of results against standards and correction of deviations.

8. To lead well a manager must know human behavior, the concept of leadership and interpersonal and organizational communication.

9. Organizing is the process of assigning duties to personnel and coordinating employee efforts to attain the objective.

10. The planning process consists of 5 steps: awareness of the opportunity, establishment of objectives, determination and choice of alternative courses of action, formulation of derivative plans and budgeting of the plan.

18. Complete the schemes according to the text.

Functional areas of management

Organizing

Controlling

  1. awareness of the opportunity;

  2. establishment of objectives;

  3. determination and choice of alternative course of action;

  4. formulation of derivative plans;

  5. budgeting of the plan.

Structure

People

knowledgeable of goals; human behavior; concept of leadership and communication

departmentalization; job description; organizational charts and manuals; organizational design.