Добавил:
Upload Опубликованный материал нарушает ваши авторские права? Сообщите нам.
Вуз: Предмет: Файл:
гриф.doc
Скачиваний:
18
Добавлен:
01.05.2025
Размер:
1 Мб
Скачать
☆

8. In the text find definitions of:

  • marketing concept;

  • selling concept.

9. From the text write out:

  • the main tasks of marketing concept;

  • McDonald’s characteristics.

10. Answer the following questions.

1. What is marketing concept?

2. What are the principle goals of marketing concept?

3. What is the difference between selling and marketing concepts?

4. What is McDonald’s?

5. Why does McDonald’s occupy the leading position among fast food retailers?

6. What kind of service was there in the restaurants or dinners where hamburgers were served before McDonald’s?

7. What did McDonald’s offer as an alternative?

8. How did McDonald’s change with times?

9. How does McDonald’s select and control franchise operators?

10. Is marketing orientation relevant to non-profit organizations? In what way?

11. Agree or disagree. Correct wrong statements.

1. Marketing concept says ”create products and sell them”.

2. According to the marketing concept consumers are grouped into different market segments depending on their needs and wants.

3. Selling is preoccupied with the idea of satisfying the needs of customer by means of product.

4. The marketing concept plans a coordinated set of products and programs to serve the customer.

5. The marketing concept starts with firm’s existing products.

6. McDonald’s hamburgers are poor in quality, its service is slow, conditions are unclean and atmosphere is noisy.

7. McDonald’s became a family affair, particularly appealing to the children.

8. A marketing orientation refers only to business organization.

12. Arrange the sentences according to the text.

1. McDonald’s applies marketing concept in their work.

2. Even colleges realize the need to define their target markets, research their needs and values and to communicate more effectively.

3. The marketing concept is a management orientation to determination of needs and wants of target markets and adoption of the organization to delivering the desired satisfaction more effectively and efficiently than its competitors.

4. Marketing concept can also be referred to non-profit organizations.

5. The organization’s task is to attract and hold customers through research and development of effective offers and marketing programs.

6. McDonald’s management chooses location carefully, monitors products and service quality through customer surveys, improves the technology, brings down costs and speeds up services.

7. The selling concept and marketing concept are frequently confused but there is much difference between them.

8. McDonald’s outlets are clean, the staff is friendly and efficient, the service is quick and the taste of food is good.

9. Selling satisfies the needs of the seller while marketing deals with the needs of the buyer.

10. It is very successful because McDonald’s knows how to serve people well and adapt to changing needs and wants.

11. McDonald’s derives profits through creating customer satisfaction.

  1. Complete the scheme according to the text.

Lewitt

Selling

Marketing

focuses; preoccupies